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AQUAMan: An Adaptive QoE-Aware Negotiation Mechanism for SaaS Elasticity Management

Published: 08 May 2017 Publication History

Abstract

Client churn is a key challenge confronted by SaaS providers. Recent research in QoE suggested providers should rely on quantiles & percentiles to assess the service acceptability rate. In this article we introduce AQUAMan, an Adaptive QoE-Aware multi-agent negotiation mechanism for SaaS elasticity Management. Based on its estimation of the percentage of users finding the service acceptable and a learned model of the user negotiation strategy, AQUAMan adjusts the provider negotiation process in order to restore the desired service acceptability rate while meeting the budget limits (i.e. the cost paid to rent cloud resources) of the provider. The proposed mechanism is implemented and its results are examined and analyzed in light of comparable results.

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  • (2017)AQUAManProceedings of the International Conference on Web Intelligence10.1145/3106426.3106485(331-339)Online publication date: 23-Aug-2017

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  1. AQUAMan: An Adaptive QoE-Aware Negotiation Mechanism for SaaS Elasticity Management

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    AAMAS '17: Proceedings of the 16th Conference on Autonomous Agents and MultiAgent Systems
    May 2017
    1914 pages

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    In-Cooperation

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    International Foundation for Autonomous Agents and Multiagent Systems

    Richland, SC

    Publication History

    Published: 08 May 2017

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    Author Tags

    1. QoE
    2. SAAS
    3. cloud computing
    4. one-to-many negotiations
    5. service acceptability

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    AAMAS '17 Paper Acceptance Rate 127 of 457 submissions, 28%;
    Overall Acceptance Rate 1,155 of 5,036 submissions, 23%

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    • (2017)AQUAManProceedings of the International Conference on Web Intelligence10.1145/3106426.3106485(331-339)Online publication date: 23-Aug-2017

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