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GrabX 2025

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A personal business advisor for everyone: Meet Grab’s Merchant AI Assistant
Small businesses get all the benefits of state-of-the-art AI with Grab’s new AI Merchant Assistant
April 8, 2025
Regional
GrabFood for One: Affordable meal options for solo dining
Users can now browse through a curated selection of affordable meal options for one.
April 8, 2025
Regional
Ordering for a big gathering? Grab can now split the delivery across multiple drivers
For large GrabFood or GrabMart orders, we’ll dispatch a second delivery driver to help handle the load
April 8, 2025
Regional
New AI ride guidance feature predicts ride demand areas
Its one of the ways we’re upgrading the Grab experience for driver-partners with AI
April 8, 2025
Regional
Grab’s Travel Pass allows travellers to enjoy discounted rides and food
This discount bundle is available in seven markets in Southeast Asia
April 8, 2025
Regional
We made it easier to book a Grab ride from the airport in advance
A big upgrade comes with flight information integration. It notifies the driver in case of delays.
April 8, 2025
Regional
A personal business advisor for everyone: Meet Grab’s Merchant AI Assistant
Small businesses get all the benefits of state-of-the-art AI with Grab’s new AI Merchant Assistant
April 8, 2025
Regional
GrabFood for One: Affordable meal options for solo dining
Users can now browse through a curated selection of affordable meal options for one.
April 8, 2025
Regional
Ordering for a big gathering? Grab can now split the delivery across multiple drivers
For large GrabFood or GrabMart orders, we’ll dispatch a second delivery driver to help handle the load
April 8, 2025
Regional
New AI ride guidance feature predicts ride demand areas
Its one of the ways we’re upgrading the Grab experience for driver-partners with AI
April 8, 2025
Regional
Grab’s Travel Pass allows travellers to enjoy discounted rides and food
This discount bundle is available in seven markets in Southeast Asia
April 8, 2025
Regional
We made it easier to book a Grab ride from the airport in advance
A big upgrade comes with flight information integration. It notifies the driver in case of delays.
April 8, 2025
Regional
View more
AudioProtect: Grab’s in-ride audio recordings for ride safety
AudioProtect is a Grab safety feature that uses audio recordings to better ensure the safety of passengers and driver-partners.
April 7, 2025
Support at every step: Here’s what we do to make riding with Grab safe
From ID verification to speeding alerts, Grab’s safety features have you covered
March 21, 2025
Regional
Upload a photo to find the right address on Grab
Sometimes you don’t have the exact address of a place. Grab’s new Image Search lets you upload a photo to find it
March 12, 2025
Regional
New GrabVIP programme recognises top users with exclusive privileges
The GrabVIP programme offers priority delivery and enhanced customer support for top users in Southeast Asia.
February 1, 2025
Grab features you didn’t know we launched in 2024
Group Rides, GrabShop, and many more! These smart new products make the Grab experience better
January 7, 2025
Regional
How drivers and passengers help Grab with accurate weather data
We introduced a button on the ride booking page so users can let us know when it rains.
December 5, 2024
Regional
AudioProtect: Grab’s in-ride audio recordings for ride safety
AudioProtect is a Grab safety feature that uses audio recordings to better ensure the safety of passengers and driver-partners.
April 7, 2025
Support at every step: Here’s what we do to make riding with Grab safe
From ID verification to speeding alerts, Grab’s safety features have you covered
March 21, 2025
Regional
Upload a photo to find the right address on Grab
Sometimes you don’t have the exact address of a place. Grab’s new Image Search lets you upload a photo to find it
March 12, 2025
Regional
New GrabVIP programme recognises top users with exclusive privileges
The GrabVIP programme offers priority delivery and enhanced customer support for top users in Southeast Asia.
February 1, 2025
Grab features you didn’t know we launched in 2024
Group Rides, GrabShop, and many more! These smart new products make the Grab experience better
January 7, 2025
Regional
How drivers and passengers help Grab with accurate weather data
We introduced a button on the ride booking page so users can let us know when it rains.
December 5, 2024
Regional
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Enterprise

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GrabDefence: Building anti-fraud technology for Southeast Asia’s digital age
Grab’s enterprise anti-fraud solution is finding adoption with digital platforms in the region for its unique capabilities
October 4, 2024
Regional
This pricing model allows MSMEs to run risk-free ad campaigns on Grab
With this ad pricing mechanism, small businesses can run ads on Grab that only incur costs when they lead to orders
September 12, 2024
Regional
How we made marketing solutions affordable and low-risk for small businesses
With just a few taps, even the smallest merchant-partner can kickstart a campaign on the Grab app.
May 24, 2024
Regional
How gift shop Sweet Spring stands out on GrabMart with savvy marketing strategies
Sweet Spring went from being a flower supplier to an online business that serves retail customers directly.
April 19, 2024
Singapore
KartaCam 2: Grab’s next-generation map-making camera
The KartaCam 2 is the successor to Grab’s proprietary, edge AI-powered map-making camera KartaCam 360—and it has new features.
January 3, 2024
How we make GrabMaps better with KartaDongle, our smart car device
A smart car device developed in Grab’s IoT lab, KartaDongle allows Grab to map more efficient navigation routes for users and driver-partners.
December 7, 2023
Regional
GrabDefence: Building anti-fraud technology for Southeast Asia’s digital age
Grab’s enterprise anti-fraud solution is finding adoption with digital platforms in the region for its unique capabilities
October 4, 2024
Regional
This pricing model allows MSMEs to run risk-free ad campaigns on Grab
With this ad pricing mechanism, small businesses can run ads on Grab that only incur costs when they lead to orders
September 12, 2024
Regional
How we made marketing solutions affordable and low-risk for small businesses
With just a few taps, even the smallest merchant-partner can kickstart a campaign on the Grab app.
May 24, 2024
Regional
How gift shop Sweet Spring stands out on GrabMart with savvy marketing strategies
Sweet Spring went from being a flower supplier to an online business that serves retail customers directly.
April 19, 2024
Singapore
KartaCam 2: Grab’s next-generation map-making camera
The KartaCam 2 is the successor to Grab’s proprietary, edge AI-powered map-making camera KartaCam 360—and it has new features.
January 3, 2024
How we make GrabMaps better with KartaDongle, our smart car device
A smart car device developed in Grab’s IoT lab, KartaDongle allows Grab to map more efficient navigation routes for users and driver-partners.
December 7, 2023
Regional
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Komsan Chiyadis

GrabFood delivery-partner, Thailand

Komsan Chiyadis

GrabFood delivery-partner, Thailand

COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.