Monitoring - ITS has implemented a fix for the issues with data inconsistencies. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Sep 30, 2024 - 11:12 PDT
Investigating - ITS is continuing to investigate Tririga, but it should be operating for Space Managers & Space Administrators, some user accounts may experience data inconsistencies within the platform. Engineers are working to resolve the problem and expected to be resolved by 3:00 p.m. today. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Sep 27, 2024 - 12:26 PDT
Datacom/Netmon has scheduled the following maintenance:
What: Reload network switch a-cogsci-2-1-c9300-stk When: Wednesday Oct 16, 2024 between 3 AM and 5:30 AM Scope: reload the switch to upgrade the IOS software code from an old version to the current standard code. Impact: Loss of wired and wireless connections to network switch a-cogsci-2-1-c9300-stk for approx 30 minutes. The switch is located in the Cognitive Sciences Building. Posted on
Oct 12, 2024 - 11:04 PDT
Resolved -
ITS has confirmed that the issues affecting CUPS have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Oct 11, 12:51 PDT
Investigating -
ITS has scheduled the following maintenance:
START: End of Day 9/27/2024
IMPACT: Interruption of CUPS service. Off campus Internet printing from Linux machines suspended due to code vulnerability.
We plan to block TCP and UDP port 631 at the campus network border by end of day today.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Sep 27, 13:33 PDT
Resolved -
ITS has confirmed that the issues affecting CMS have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Oct 11, 12:20 PDT
Monitoring -
Maintenance has been completed on CMS. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Oct 10, 17:16 PDT
Investigating -
The CMS will be unavailable due to unplanned maintenance. Efforts are underway to restore service as quickly as possible.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Oct 10, 16:03 PDT
Resolved -
ITS has confirmed that the issues affecting Oracle Financials have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Oct 10, 08:55 PDT
Monitoring -
This incident has been resolved.
Oct 10, 08:40 PDT
Investigating -
ITS is investigating possible issues with Oracle Financials. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Oct 9, 14:14 PDT
Completed -
The scheduled maintenance has been completed.
Oct 10, 05:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 03:00 PDT
Scheduled -
Datacom/Netmon has scheduled the following maintenance:
What: Reload network switch b-serf-3-1-c9300-stk When: Thursday Oct 10, 2024 between 3 AM and 5:30 AM Scope: reload the switch to try and clear up an error condition occurring on the switch. Impact: Loss of wired and wireless connections to network switch b-serf-3-1-c9300-stk for approx 30 minutes. The switch is located at b-serf-3-1-c9300-stk TR-3-1 (Telecommunications Room 3-1)
Oct 8, 11:21 PDT
Resolved -
ITS has confirmed that the issues affecting Easy not loading have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Oct 4, 12:12 PDT
Monitoring -
ITS has implemented a fix for the issues with EASy. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Oct 2, 17:14 PDT
Investigating -
ITS is investigating possible issues with EASy (easy.ucsd.edu). These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Oct 2, 16:18 PDT
Completed -
The scheduled maintenance has been completed.
Oct 3, 08:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 07:00 PDT
Scheduled -
The Datacom and Installation and Repair Teams have scheduled a necessary maintenance for network switch n-cncr-ctr-3-2-1-3850-stk.
This time for this maintenance is 7:00 AM on Thursday, Oct. 3rd.
WHAT: n-cncr-ctr-3-2-1-3850-stk WHERE: Cancer Center 3-2.1
There will be loss of wired and wireless network connectivity to devices connected to n-cncr-ctr-3-2-1-3850-stk for a time period of 30-45 minutes to perform this vital maintenance.
Oct 2, 10:21 PDT
Completed -
The scheduled maintenance has been completed.
Oct 3, 06:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 05:00 PDT
Scheduled -
Datacom/Netmon has scheduled the following network maintenance:
What: Datacom and I&R to perform network maintenance on distribution switch fleet-meteor-3850-12X-dist. When: Thursday, Oct 3, 2024 between 5 AM and 6 AM SCOPE: Correct an MTU mismatch between the distribution switch and resnet-swv-9600. Impact: Loss of wired and wireless connections to distribution switch fleet-meteor-3850-12X-dist for a brief period (possibly seconds). The distribution switch is located at revelle fleet apartments - meteor building.
Oct 2, 11:59 PDT
Completed -
The scheduled maintenance has been completed.
Oct 3, 05:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 03:00 PDT
Scheduled -
ITS Datacom/Network Monitoring has scheduled the following network maintenance.
WHEN: Thursday, Oct. 3rd between 3:00 AM & 5:30 AM WHAT: Reload Only, rsnt-fleet-galthea-3650-stk network switch DEVICE LOCATION: revelle fleet galthea building IMPACT LOCATION: This impacts those located at revelle fleet galthea building. SCOPE: Reload only switch to resolve software issues IMPACT: Loss of wired and wireless network connectivity to devices connected to rsnt-fleet-galthea-3650-stk for a duration of 15 to 30 minutes
Oct 2, 14:48 PDT
Completed -
The scheduled maintenance has been completed.
Oct 2, 20:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 08:30 PDT
Scheduled -
What: ITS has scheduled the following maintenance, Replacement of 47 wireless access points in the Social Sciences Building
When: START: 10/01/24 8:30am STOP: 10/02/24 EOD
There are 47 wireless access points installed in the Social Sciences Building that need to be upgraded because they’ve reached their end of life cycle. Each access point will be taken offline for approximately 15 minutes at a time while the older model access point is replaced with the newer model. This activity will not impact the wired network. The dust and disruption will be minimal.
Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Sep 30, 15:27 PDT
Resolved -
This incident has been resolved.
Oct 2, 18:58 PDT
Monitoring -
ITS has implemented a fix for the issues with Financial Aid Service Portal. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Oct 2, 12:56 PDT
Investigating -
ITS is investigating possible issues with the Financial Aid Service Portal. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Oct 2, 10:07 PDT
Oct 1, 2024
Sep 30, 2024
Unresolved incident: Space Managers & Space Administrators.