Make Your Voice Heard
The Office of the Compliance Advisor Ombudsman gives a voice to people who believe they are negatively impacted by IFC and MIGA projects.
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Press release
30 Oct 2024New CAO Advisory Report on Strengthening Greenhouse Gas Mitigation in IFC-Financed Projects New CAO Advisory Report on Strengthening Greenhouse Gas Mitigation in IFC-Financed Projects -
News
25 Oct 2024CAO at the World Bank Group – International Monetary Fund 2024 Annual Meetings CAO at the World Bank Group – International Monetary Fund 2024 Annual Meetings
We work to address complaints from people affected by IFC and MIGA projects fairly, objectively, and constructively while enhancing the environmental and social outcomes of IFC and MIGA projects.
Our three complementary roles work cohesively to facilitate the resolution of complaints, enhance project outcomes, foster accountability and catalyze learning.
We help resolve complaints through a neutral, collaborative, problem-solving approach that contributes to improved outcomes.
We review IFC and MIGA's compliance with environmental and social policies, assess related harm, and recommend remedial actions.
We provide advice to improve performance on environmental and social sustainability to reduce the risk of harm to people and the environment.
Advisory
General