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AI agents are coming to work — here’s what businesses need to know

AI agent tools promise to automate a huge range of digital processes now carried out by office workers. But sorting the long-term potential from the near-term reality can be a challenge for businesses faced with yet another shift in how work is done.

By Matthew Finnegan

Nov 21, 202413 mins

Generative AIRobotic Process AutomationOffice Suites

With SearchGPT, could OpenAI rewrite online search rules — and invite plagiarism?

By Lucas Mearian

Nov 18, 20247 mins

BingChatbotsWeb Search

For November, Patch Tuesday includes three Windows zero-day fixes

By Greg Lambert

Nov 15, 20249 mins

MicrosoftMicrosoft OfficeWindows 10

AI is dumber than you think

By Mike Elgan

Nov 15, 20247 mins

Generative AITechnology Industry

IT in-depth

New Windows 11 tool can fix devices that won't boot remotely

The Quick Machine Recovery tool is designed to prevent situations like this summer's big Crowdstrike outage.

By Viktor Eriksson

Nov 21, 2024 1 min

MicrosoftWindows 11Windows Security

Will new Apple Pay oversight make Apple Bank a good idea?

Apple Pay will now be regulated like a bank— so why not actually become one?

By Jonny Evans

Nov 21, 2024 5 mins

RegulationAppleMobile Payment

Google faces scrutiny as DuckDuckGo calls for fresh EU probes into compliance

This deepens Google’s legal woes amid growing competition from rivals like OpenAI and Perplexity AI.

By Prasanth Aby Thomas

Nov 21, 2024 4 mins

Technology IndustryGoogleInternet

You'll soon be able to clone your voice to speak other languages in Teams

Microsoft plans to roll out the new interpretation tool next spring.

By Mikael Markander

Nov 20, 2024 1 min

Microsoft TeamsMicrosoftCollaboration Software

Apple admins: Update your hardware now

Two actively used zero-day attacks affecting Apple products have been identified by a government-focused security group.

By Jonny Evans

Nov 20, 2024 4 mins

iOS SecurityMacOS SecurityApple

Download our Microsoft Copilot for Writing Cheat Sheet

Microsoft Copilot can boost your writing in Word, Outlook, and OneNote — here’s how.

By Howard Wen

Nov 20, 2024 1 min

Microsoft OfficeGenerative AIEnterprise Applications

Microsoft upgrades Copilot Studio agent builder tools

Microsoft will let customers connect Copilot Studio agents to third-party apps, and tools for building autonomous agents are now available in a public preview.

By Matthew Finnegan

Nov 20, 2024 4 mins

Generative AIMicrosoft

ChatGPT's Windows app beats Microsoft Copilot for productivity

ChatGPT’s Windows app is now available to everyone — and even if you're a devoted dweller of Microsoft's ecosystem, it's worth your while to try it out.

By Chris Hoffman

Nov 20, 2024 8 mins

ChatbotsWindows 10Windows 11

CMA gives Google’s $2B Anthropic investment the green light

Analyst not surprised, but says 'it’s essential that the CMA continues this consistent approach to ensure a fair and competitive marketplace.”

By Paul Barker

Nov 19, 2024 3 mins

RegulationGoogleGenerative AI

Business Internet Security: Everything You Need to Consider

While addressing cybersecurity may seem complex, it’s manageable if you break it down into discreet activities. Our checklist and FAQ show you how.

By Vincent Totino

Nov 19, 2024 8 mins

Security

Study: Chat GPT is better than doctors at diagnosing illness

The chatbot performed better on its own when compared to doctors who were allowed to use it.

By Viktor Eriksson

Nov 19, 2024 1 min

Generative AIHealthcare Industry

Foxconn takes another big step toward AI iPhone manufacturing

iPhone manufacturing will become increasingly automated with production facilities making extensive use of artificial intelligence, robotics, and ‘digital twin’ technologies.

By Jonny Evans

Nov 19, 2024 6 mins

iPhoneManufacturing IndustryApple

Explore a topic

Spotlight: AI in Enterprise

Articles * Buyer’s Guide

We showcase practical AI deployments, implementation strategies, and real-world considerations such as for data management and AI governance that IT and business leaders alike should know before plunging into AI.

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Office suites — pros and cons

Google Workspace vs. Microsoft 365: What’s the best office suite for business?

Google Workspace has become a powerful, feature-filled alternative to Microsoft Office. We break down the pros and cons of each suite to help you decide which is right for your business.

By Preston Gralla

Oct 08, 202442 mins

G SuiteMicrosoft 365Microsoft Office