The aim of this study is to reveal the role of internal organizational communication in motivatin... more The aim of this study is to reveal the role of internal organizational communication in motivating employees in public service organizations. Data were collected from 249 surveyed employees, in the mobile telecommunications sector in Kosovo, specifically in the Vala mobile company. The collected data was analyzed by using the SPSS system. The study found that information sharing had the greatest effect on employee motivation, followed by employee involvement in decision-making. This paper can be useful for managers and heads to create an organizational culture that promotes both motivation and performance. This paper is unique as it examines the links between organizational communication, motivation, and performance.
After the Cold War, states focused their campaigns on self‐promotion on the global stage, so medi... more After the Cold War, states focused their campaigns on self‐promotion on the global stage, so media diplomacy has been pushed to the periphery, hence not being a central research theme. However, the geopolitical clashes over Kosovo and the war in Ukraine have repositioned the role of media diplomacy in international politics. This paper aims to analyze Kosovo's media diplomacy in the following key moments: at the time of the declaration of independence (2008), and during the Russian aggression in Ukraine (2022). Data were collected from global media such as CNN, Al Jazeera, Reuters, and The New York Times, which have given space to Kosovo’s political actors and influential global politicians. The US president Bush was the example of the enormous media coverage in 2008. Messages of these communications were analyzed using the framing method. The results show that media diplomacy revived in three cases: before and after Kosovo's declaration of independence in 2008, and again in...
The effectiveness of internal communication, is the key factor for the organization's success... more The effectiveness of internal communication, is the key factor for the organization's success and it gets paid special attention and in that: how these communication methods were received by employees and the effect which they had, and what the execution methods were, always by aiming and finding the adequate methods in order to transmit and comprehend the defined information, which has strategical importance for the organization. The aim of this paper is to analyze the methods of communication development between the management and employees in the organization, how defined methods of communication affect employees, as in their behavior, motivation and engagement in work. Theoretical approaches and research results in business companies, that are displayed, are going to create a clearer view of effective communication ways which have had an impact in the performance of employees, the behavior and relation between colleagues. The findings from the research are presented in the c...
The aim of this study is to reveal the role of internal organizational communication in motivatin... more The aim of this study is to reveal the role of internal organizational communication in motivating employees in public service organizations. Data were collected from 249 surveyed employees, in the mobile telecommunications sector in Kosovo, specifically in the Vala mobile company. The collected data was analyzed by using the SPSS system. The study found that information sharing had the greatest effect on employee motivation, followed by employee involvement in decision-making. This paper can be useful for managers and heads to create an organizational culture that promotes both motivation and performance. This paper is unique as it examines the links between organizational communication, motivation, and performance.
After the Cold War, states focused their campaigns on self‐promotion on the global stage, so medi... more After the Cold War, states focused their campaigns on self‐promotion on the global stage, so media diplomacy has been pushed to the periphery, hence not being a central research theme. However, the geopolitical clashes over Kosovo and the war in Ukraine have repositioned the role of media diplomacy in international politics. This paper aims to analyze Kosovo's media diplomacy in the following key moments: at the time of the declaration of independence (2008), and during the Russian aggression in Ukraine (2022). Data were collected from global media such as CNN, Al Jazeera, Reuters, and The New York Times, which have given space to Kosovo’s political actors and influential global politicians. The US president Bush was the example of the enormous media coverage in 2008. Messages of these communications were analyzed using the framing method. The results show that media diplomacy revived in three cases: before and after Kosovo's declaration of independence in 2008, and again in...
The effectiveness of internal communication, is the key factor for the organization's success... more The effectiveness of internal communication, is the key factor for the organization's success and it gets paid special attention and in that: how these communication methods were received by employees and the effect which they had, and what the execution methods were, always by aiming and finding the adequate methods in order to transmit and comprehend the defined information, which has strategical importance for the organization. The aim of this paper is to analyze the methods of communication development between the management and employees in the organization, how defined methods of communication affect employees, as in their behavior, motivation and engagement in work. Theoretical approaches and research results in business companies, that are displayed, are going to create a clearer view of effective communication ways which have had an impact in the performance of employees, the behavior and relation between colleagues. The findings from the research are presented in the c...
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