The search for factors that influence user behavior has remained an important theme for both the ... more The search for factors that influence user behavior has remained an important theme for both the academic and practitioner Information Systems Communities. In this paper we examine relevant user behaviors in the phase after adoption and investigate two factors that are expected to influence such behaviors, namely User Involvement (UI) and Personal Innovativeness in IT (PIIT). We conduct a field study to examine how these factors influence postadoption behavior and how they are interrelated. Building on theoretical premises and prior empirical findings, we propose and test two alternative models of the relationship between these factors. Our results reveal that the best explanation of post-adoption behavior is provided by the model where UI and PIIT independently influence post-adoption behavior. Our findings have important implications for research and practice. To that end, we offer directions for future research.
Research in ICT4D is a constant search to answer the question of how ICT fosters development in u... more Research in ICT4D is a constant search to answer the question of how ICT fosters development in underdeveloped communities. While many theories have guided research, we are yet to develop a cumulat ...
Poor data and information quality (DQ/IQ) has remained a consistent problem plaguing both the pra... more Poor data and information quality (DQ/IQ) has remained a consistent problem plaguing both the practitioner and academic communities in Information Systems (IS). The consequences of poor DQ/IQ is particularly severe in Construction Engineering, and the field lacks sufficient DQ/IQ assessment frameworks and tools. To address this shortcoming, we applied an action design research (ADR) approach to develop and implement a DQ/IQ assessment tool called Information Quality System (IQS). The multi-year research project took place in a European construction engineering company, and lasted from 2007 to 2012. We drew upon insights from the literature on DQ/IQ assessment and related challenges in construction engineering, as well as practical lessons learned from managing DQ/IQ in the target organization. Through our research, we develop a set of design principles for meeting DQ/IQ challenges.
2007 40th Annual Hawaii International Conference on System Sciences (HICSS'07), 2007
ABSTRACT Information Technology for Development (ITD) is the application and development of Infor... more ABSTRACT Information Technology for Development (ITD) is the application and development of Information Technology infrastructures to bring about economic, social and human development in emerging and developed economies. Contributions of research in ITD over twenty years have been to the management of economies through the implementation of IT infrastructures to stimulate national development. Examples of such research include the use of indicators such as gross domestic product and human development indices to assess the effect of IT technologies and infrastructures on national development. Such research provides insight for policy makers seeking to increase business investment in their regions. It also provides guidelines for businesses seeking to implement and use IT infrastructures to support their sourcing strategies.
Proceedings of the 2000 ACM SIGCPR conference on Computer personnel research - SIGCPR '00, 2000
The IS literature has almost always taken the perspective of the organization in addressing resea... more The IS literature has almost always taken the perspective of the organization in addressing research issues. When we as researchers study productivity, benefits and competitive advantage, we almost always mean the benefits that accrue to the organization. Even such approaches as Socio-Technical systems and quality of work life have a decidedly company leaning. It is to the company's benefit that productivity etc. increase. Often, we go up one level and look at societal issues. What is left mostly untouched is the employees' side. What benefits do they get? How is an employee`s “strategy” and productivity that matters to the employee as an individual (as opposed to being a servant of the organization) enhanced? There is often an inherent conflict in the viewpoints and interests of the employee and the organization. In such instances, the interests of the organization almost always win out. The employee is left to suffer the negative consequences of management initiatives such as BPR and downsizing. It is appropriate that we should ask ourselves what is the individual getting out of advances in technology? Is her quality of life enhanced not as a member of the organization, but as an individual? Is she getting the benefit of productivity gains that IT brings? Is she bearing and unequal burden of IT-related negative consequences? Or worse, is she paying the price for organizational gain? The panel will try to sort through these issues. Obviously, we cannot provide many answers and solutions. But we will share our ideas and thoughts on these possibly contenious questions. Since we come from different corners of the globe, we will provide an international flavor to the issues. Essentially, we will broach three broad issues:What are the particular areas where the interests of the organization collide with those of the individual? What are we doing about it? What innovative ideas have emerged? What are we doing particularly well? What are we not doing well? What are the possible solutions to these?
Evolution and Challenges in System Development, 1999
In this paper, we propose a model of deployment of systems development methods (SDMs). SDMs are s... more In this paper, we propose a model of deployment of systems development methods (SDMs). SDMs are stated to be developed based on particular assumptions and on specific paradigms. We trace the process of how SDMs are first developed, then may take on different versions as they are adapted and used in an organizational setting. We explore how these versions relate to the paradigm concept and we identify paradigmatic mismatches that may occur and need to be managed at each step.
Proceedings of the 2005 ACM SIGMIS CPR conference on Computer personnel research - CPR '05, 2005
ABSTRACT Much of the moving beyond the bust to boom has been fuelled by the increasing internatio... more ABSTRACT Much of the moving beyond the bust to boom has been fuelled by the increasing internationalization of organizations. More and more businesses are becoming global in nature with several US-based firms establishing subsidiaries or partners in other countries. At the same time, information technology (IT) is becoming more ubiquitous and an integral part of business processes. As organizations become increasingly more dependent on IT to survive in competitive environments, the need increases for IT competent business managers. The intersection of these two trends leads to a vital question: how can we use concepts and guidelines related to assessing the IT-competence of business managers that are developed in one country to the context of another country In this paper, we examine this issue by adapting a model of IT competence developed and validated in Canada to the Norwegian context. Using a multi-method approach based on interviews conducted in several organizations, and a questionnaire survey, we made several changes to the model.
The search for factors that influence user behavior has remained an important theme for both the ... more The search for factors that influence user behavior has remained an important theme for both the academic and practitioner Information Systems Communities. In this paper we examine relevant user behaviors in the phase after adoption and investigate two factors that are expected to influence such behaviors, namely User Involvement (UI) and Personal Innovativeness in IT (PIIT). We conduct a field study to examine how these factors influence postadoption behavior and how they are interrelated. Building on theoretical premises and prior empirical findings, we propose and test two alternative models of the relationship between these factors. Our results reveal that the best explanation of post-adoption behavior is provided by the model where UI and PIIT independently influence post-adoption behavior. Our findings have important implications for research and practice. To that end, we offer directions for future research.
Research in ICT4D is a constant search to answer the question of how ICT fosters development in u... more Research in ICT4D is a constant search to answer the question of how ICT fosters development in underdeveloped communities. While many theories have guided research, we are yet to develop a cumulat ...
Poor data and information quality (DQ/IQ) has remained a consistent problem plaguing both the pra... more Poor data and information quality (DQ/IQ) has remained a consistent problem plaguing both the practitioner and academic communities in Information Systems (IS). The consequences of poor DQ/IQ is particularly severe in Construction Engineering, and the field lacks sufficient DQ/IQ assessment frameworks and tools. To address this shortcoming, we applied an action design research (ADR) approach to develop and implement a DQ/IQ assessment tool called Information Quality System (IQS). The multi-year research project took place in a European construction engineering company, and lasted from 2007 to 2012. We drew upon insights from the literature on DQ/IQ assessment and related challenges in construction engineering, as well as practical lessons learned from managing DQ/IQ in the target organization. Through our research, we develop a set of design principles for meeting DQ/IQ challenges.
2007 40th Annual Hawaii International Conference on System Sciences (HICSS'07), 2007
ABSTRACT Information Technology for Development (ITD) is the application and development of Infor... more ABSTRACT Information Technology for Development (ITD) is the application and development of Information Technology infrastructures to bring about economic, social and human development in emerging and developed economies. Contributions of research in ITD over twenty years have been to the management of economies through the implementation of IT infrastructures to stimulate national development. Examples of such research include the use of indicators such as gross domestic product and human development indices to assess the effect of IT technologies and infrastructures on national development. Such research provides insight for policy makers seeking to increase business investment in their regions. It also provides guidelines for businesses seeking to implement and use IT infrastructures to support their sourcing strategies.
Proceedings of the 2000 ACM SIGCPR conference on Computer personnel research - SIGCPR '00, 2000
The IS literature has almost always taken the perspective of the organization in addressing resea... more The IS literature has almost always taken the perspective of the organization in addressing research issues. When we as researchers study productivity, benefits and competitive advantage, we almost always mean the benefits that accrue to the organization. Even such approaches as Socio-Technical systems and quality of work life have a decidedly company leaning. It is to the company's benefit that productivity etc. increase. Often, we go up one level and look at societal issues. What is left mostly untouched is the employees' side. What benefits do they get? How is an employee`s “strategy” and productivity that matters to the employee as an individual (as opposed to being a servant of the organization) enhanced? There is often an inherent conflict in the viewpoints and interests of the employee and the organization. In such instances, the interests of the organization almost always win out. The employee is left to suffer the negative consequences of management initiatives such as BPR and downsizing. It is appropriate that we should ask ourselves what is the individual getting out of advances in technology? Is her quality of life enhanced not as a member of the organization, but as an individual? Is she getting the benefit of productivity gains that IT brings? Is she bearing and unequal burden of IT-related negative consequences? Or worse, is she paying the price for organizational gain? The panel will try to sort through these issues. Obviously, we cannot provide many answers and solutions. But we will share our ideas and thoughts on these possibly contenious questions. Since we come from different corners of the globe, we will provide an international flavor to the issues. Essentially, we will broach three broad issues:What are the particular areas where the interests of the organization collide with those of the individual? What are we doing about it? What innovative ideas have emerged? What are we doing particularly well? What are we not doing well? What are the possible solutions to these?
Evolution and Challenges in System Development, 1999
In this paper, we propose a model of deployment of systems development methods (SDMs). SDMs are s... more In this paper, we propose a model of deployment of systems development methods (SDMs). SDMs are stated to be developed based on particular assumptions and on specific paradigms. We trace the process of how SDMs are first developed, then may take on different versions as they are adapted and used in an organizational setting. We explore how these versions relate to the paradigm concept and we identify paradigmatic mismatches that may occur and need to be managed at each step.
Proceedings of the 2005 ACM SIGMIS CPR conference on Computer personnel research - CPR '05, 2005
ABSTRACT Much of the moving beyond the bust to boom has been fuelled by the increasing internatio... more ABSTRACT Much of the moving beyond the bust to boom has been fuelled by the increasing internationalization of organizations. More and more businesses are becoming global in nature with several US-based firms establishing subsidiaries or partners in other countries. At the same time, information technology (IT) is becoming more ubiquitous and an integral part of business processes. As organizations become increasingly more dependent on IT to survive in competitive environments, the need increases for IT competent business managers. The intersection of these two trends leads to a vital question: how can we use concepts and guidelines related to assessing the IT-competence of business managers that are developed in one country to the context of another country In this paper, we examine this issue by adapting a model of IT competence developed and validated in Canada to the Norwegian context. Using a multi-method approach based on interviews conducted in several organizations, and a questionnaire survey, we made several changes to the model.
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