DJI Mimo 4+

Great product, not so great software.

I really love the DJI OM 4, it does its job really well for what a gimbal should do. However, if you want to use any of the "cool" gimbal features, you need to use this app. Don't get me wrong, most of these features work well, but I found the app to be a bit limiting. For starters, EIS is disabled when recording 4k 60 FPS with the MIMO app, so the video ends up not as smooth as using the native camera app+the gimbal. However, you do lose features only possible through the mimo app, like active track. This brings me to my next issue, the active track. It works really well, but doesn't allow you to tweak any characteristics of the auto track. I would like to use this feature to record my workouts/skatebord videos from a tripod, but the active track is just a bit too sensitive and I wish we could lock the tilt while using active track. I noticed even if I set the gimbal to tilt locked mode, active track overrides that setting. I will still use the product for other things, but I'd use it so much more if we could have some more expansive customization. The software and hardware are more than capable.

Developer Response ,

Hi Johnjo, thank you for your love to our OM Gimble. It's very pitiful to learn it, we apologize for the inconvenience. For your reported issues, we'll suggest you send them to DJI Support (just tap “DJI Support" icon on the homepage of MIMO app) with more further details, so that we'll locate the problems soon. Pls trust us and we'll do our best to solve it. Thank you!

Horrible

They advertise that the DJI OM4 can track pets with active track 3.0. That’s a lie. All the active track will do is actively loose your subject. The dog can walk around, towards you or past you. The camera with twitch around quickly instead of get a steady follow and often just loose the subject pretty much every time. Doesn’t matter if the gimbal is being held or on a tripod and stationary. If your dog is sitting still and looking around the room the gimbal will twitch the camera back and forth so you won’t get a steady shot. I’ve set the gimbal on a table with the tripod and it still bounces around. Worse yet, if you try to go to the forum and ask for help you can’t even post until you “earn points”! This is absolutely ridiculous and unacceptable.
Eventually I was able to contact customer support to ask for help after digging around their website for ever because they don’t make it easy to contact anyone or ask any questions in a timely manner. I had already made sure the firmware was up to date and did a configuration. The advice of the support team was to return the product and get a new one because it was faulty. So I did. This one has the SAME ISSUE! I don’t know if it’s a bug, or a mechanical failure on the device. Either way, I’ll be returning it today and never buying any product from this company ever again.

MIMO needs lots of work

During the quarantine I really wanted to better my video skills and what better way to do that than with the OSMO Mobile 3? Well as other reviews have said the Story mode option is very limiting and it’s doesn’t allow users to change the text which is counterproductive. I also don’t like that after every story it HAS to say DJI or have a watermark. It’s not a trial version. We should have the option to choose how long each clip runs for.

Not only that, because all of my files in my phone upload to iCloud, after a day I’m not able to edit anything because “iCloud files are not supported” and it keeps telling me to “download the files first”. I have over 17gb of files in the cloud and I’m not putting that back on my phone for Apple to tell me I don’t have enough storage. Smh if any developers are reading this, please fix this on the next update so that users can download videos that are still in their camera roll and in iCloud to edit.

Developer Response ,

Hi there, thank you very much for your suggestion, we've already recorded your great idea to our product team, it needs time to access and make it. Hope you can kindly understand that and keep your eyes on the update of later versions. Thank you for your support to DJI! Have a nice day!