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Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

4.8 out of 5 stars 5405 total reviews Free
Connect with shoppers and drive sales with chat
4.7 out of 5 stars 1894 total reviews Free plan available
Customer service with Live Chat, Chat bot, Helpdesk, Messenger
4.9 out of 5 stars 1747 total reviews Free plan available
Your all-in-one form app for custom forms, registration forms
Built for Shopify
4.9 out of 5 stars 1486 total reviews Free plan available
Create stylish forms with ease and in a matter of seconds.
4.9 out of 5 stars 778 total reviews Free plan available
WhatsApp Marketing Automation Including Abandoned Carts & Chat
4.3 out of 5 stars 699 total reviews Free trial available
Support made simple and scalable.
4.3 out of 5 stars 4191 total reviews Free to install
Switch between WhatsApp Chat, Live Chat or Facebook messenger
4.7 out of 5 stars 1331 total reviews Free plan available
Quickly craft SEO-friendly FAQ page w/ ChatGPT | Live chat app
3.2 out of 5 stars 157 total reviews Free trial available
Omnichannel customer service and engagement platform
4.8 out of 5 stars 145 total reviews Free plan available
Integrate WhatsApp chat button into your store & product pages
4.7 out of 5 stars 832 total reviews Free plan available
Support directly, build trust, and increase customer loyalty.
4.0 out of 5 stars 234 total reviews Free
Monitor and chat with site visitors in real time.
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
4.8 out of 5 stars 5405 total reviews Free
5.0 out of 5 stars 1925 total reviews Free
4.9 out of 5 stars 269 total reviews Free plan available
4.9 out of 5 stars 778 total reviews Free plan available
5.0 out of 5 stars 359 total reviews Free plan available
4.7 out of 5 stars 616 total reviews Free
4.9 out of 5 stars 511 total reviews Free plan available
5.0 out of 5 stars 92 total reviews Free
4.7 out of 5 stars 1894 total reviews Free plan available
Be there for them
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

FAQ

Save time by sharing answers up front.

Answer before they ask
5.0 out of 5 stars 1925 total reviews Free
5.0 out of 5 stars 92 total reviews Free
4.9 out of 5 stars 223 total reviews Free
5.0 out of 5 stars 122 total reviews Free plan available
5.0 out of 5 stars 102 total reviews Free trial available
4.9 out of 5 stars 426 total reviews Free plan available
4.8 out of 5 stars 97 total reviews Free
4.9 out of 5 stars 265 total reviews Free plan available
4.8 out of 5 stars 48 total reviews Free plan available
Answer before they ask
Tech stack

How Princess Polly does it

Fashion brand Princess Polly uses Loop Returns & Exchanges to attract and engage new customers.

Surveys

Want to know what customers want? Just ask them.

Do your research
4.9 out of 5 stars 1747 total reviews Free plan available
4.9 out of 5 stars 673 total reviews Free plan available
4.9 out of 5 stars 1486 total reviews Free plan available
4.9 out of 5 stars 68 total reviews Free
5.0 out of 5 stars 263 total reviews Free
5.0 out of 5 stars 317 total reviews Free plan available
4.6 out of 5 stars 695 total reviews Free plan available
5.0 out of 5 stars 166 total reviews Free trial available
5.0 out of 5 stars 21 total reviews Free plan available
Do your research

Support how-tos

Guide

Get the customer feedback you need to make everything better.

Video

Give them a great experience

Blog

Let customers track orders in real time

Want to add an app?

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