Reviews (5,933)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its ability to import and sync reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing customer trust and engagement. Its user-friendly interface and seamless Shopify integration make it accessible for those with limited technical skills. Features such as customizable widgets, AI-generated responses, and the inclusion of customer photos and videos in reviews boost website credibility and attractiveness. The customer support is frequently commended for its responsiveness and personalized assistance, including coding help. Merchants appreciate how the app automates review management, boosts brand image, and increases sales, allowing them to focus more on business growth.
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This is a great app! We've been using it for over a year, and our little pottery studio has racked up almost 1500 reviews. We worked with Fera's support team to reposition where the reviews show up on our site so that they can more easily be seen by customers browsing for our pots. We have a very loyal and appreciative customer base, but I think all the positive reviews really help us get more first time orders.
When we ran into trouble Roel stepped right in and helped us troubleshoot and solve the problem quickly. All this on a major holiday! So grateful for the quick and knowledgable help and support! Made our day
I've been using Fera for quite a while now and it's great!! Very customisable widgets and options for store reviews for service based websites as well as e-commerce stores. Outstanding customer support from Roel too means it's a 10 out of 10 from me :)
Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!
We are so happy to hear that you enjoy the different options and customization options!
Please reach out to us again at any time if you need anything 🙂
Using the Fera free plan. App integrates seamlessly with our store. Every time I need support with something, the Fera team is prompt, friendly, and knowledgeable. I'm happy with my choice to use Fera and the free plan works for our needs as a small business.
Thank you for your review ❤️ It’s wonderful to know that you are enjoying our app and have had a great experience with our support team as well!
Please reach out to us at any time if you need anything 🙂
What a great experience with this app! I needed some help with the set up of some tinge and the team members helped me so fast! Awesome experience working with this app!
Just awesome for our business as we can reply via our own words or the amazing AI, and it is visable on our website for future business too.
Easy to use
Fera was easy to set up and I started getting reviews right away. I needed help installing a widget to my front page and an agent was available in less than a minute to walk me through it.
I've been using the free Fera plan for a while now on my site https://inspiredspark.com.au/ and am super happy with the funtionality. Their chat support is exceptional and there whern you need it.
Fera product review app, is a really excellent tool, extremely easy to use and operate, adds immediate value to any store or website.
I absolutely love this app. It is quite straightforward to use but if I get stuck I always reach out to their support and they are so quick and efficient to reply. I have been using this app from a long time now and have never had complains.
Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!
Please reach out to us at any time if you need anything 🙂