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Reviews (1,872)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface that integrates smoothly with Shopify. The customer service is frequently praised for being quick and effective. The app offers extensive customization options and features that cater to specific business needs, enhancing customer experience and potentially increasing sales. It also provides a cost-effective solution with a free plan and no transaction fees, making it a valuable tool for managing subscription services.

July 11, 2024

I tried out 5-6 different subscription apps for our coffee store. Seal was the most flexible, well thought trough app. Especially their customer service is quick and very helpful even if you have specific requirements they help you to find a solution. And they are always open to roll out new features based on your inputs if it's something useful for all customers. Can recommend 100%.

Adrianos Coffee
Switzerland
10 months using the app
Seal Subscriptions replied July 18, 2024

Wow, thank you so much for this great review :) We are incredibly happy to hear that you like the app and that we were able to help you :)

Best Regards,
Seal Subscriptions app team

July 24, 2024

The app works well. Can slow the customer experience a little due to the volume of products we offer the subscription on. Features could be better. We offer discounts depending on how often someone gets a product and when another product is added to the plan, it puts it at full price and doesn't respect the frequency. Many of our customers struggle to manage the plans themselves as products don't add when they do it so there's a lot of manual customer service tickets.

Cosy Cottage Soap
United Kingdom
Over 3 years using the app
Seal Subscriptions replied July 30, 2024

Hi, We have sent you instructions on how to resolve these issues and we are looking forward to hearing back to you about this :) These issues that you described can all be easily resolved, as per the instructions we sent you :)

If anyone else is experiencing issues, please contact us at support@sealsubscriptions.com so we can help you out as soon as possible :)

Best Regards,
Seal Subscriptions app team

July 19, 2024

We have found Seal Subscriptions to be a feature-rich app that supports most standard subscription functionalities, along with additional thoughtful features that simplify backend operations. The dynamic customer and order tag management is particularly useful. Since implementing Seal Subscriptions, we have observed a positive increase in sales conversions.

We look forward to the addition of crucial features, such as inventory location-based tracking (to accurately skip renewal orders with out-of-stock items) and the ability to exclude certain products from subscriptions or one-time purchases. Enhanced handling of initial subscription orders, ensuring no first-order-specific data carries over to subsequent renewals, would also be beneficial.

The support team at Seal Subscriptions is top-notch, responsive, thoughtful, and very helpful. We highly recommend Seal Subscriptions to Shopify merchants seeking a sophisticated and stable product subscription solution.

Whiskers N Paws
Hong Kong SAR
6 months using the app
Seal Subscriptions replied July 25, 2024

Wow, thank you so much for this amazing review :) We are incredibly happy to hear that the Seal Subscriptions app has helped you increase sales conversions. This is great!

And thank you for all the ideas for new features. We have added them all to our feature requests list and are checking all of them in addition to the features you requested during your conversation with our support team :)

Again, thank you so much for this great review :)
Seal Subscriptions app team

July 30, 2024

This app has features that make customizing your subscription business easy! It's also affordable and they do not take a percentage of revenue which was a dealbreaker for us with our last app. Good job Seal Subscriptions keep it up!

HydroSwell
United States
7 months using the app
July 21, 2024

I started using Seal Subscriptions with Shopify several months ago and have been pleased with the service. I recently reached out to support with an issue and they responded quickly with a solution - the issue was on my end and was fixed with their response.

HeartProfit
United States
8 months using the app
August 6, 2024

Very pleasantly surprised by how easy the Seal Subscription App was to install. The Customer Service team is amazing. They answer all my questions and go out of their way to give us a great experience. We're only a couple weeks into using it right now, but we're looking forward to seeing how it helps our business.

Viva Day Spa + Med Spa
United States
About 1 month using the app
July 27, 2024

So far so good, i can easily create subscription rules and it's working for our business very well.

MyPicPax
United Arab Emirates
Over 1 year using the app
August 27, 2024

Easy to set up, maintain and customer friendly. It has helped me build my subscription service Without too much guest work!

Kinder Kandles & Company
United States
6 months using the app
Seal Subscriptions replied September 3, 2024

Thank you so much for this great review :) We are happy to hear that you like the app and that we were able to help you.

Best Regards,
Seal Subscriptions app team

June 4, 2024

We've used this for going on a couple of years now and it is so easy to use but still has all the customisation you could want! Customer service is quick and helped us along the way too.

Intoleran
Australia
Over 3 years using the app
Seal Subscriptions replied June 11, 2024

Wow, thank you so much for this great review :)
We are incredibly happy to hear that you are using the app for so long and that you like it :)

Working with you is a pleasure :)

Regards,
Seal Subscriptions app team

August 5, 2024

Seal Subscriptions has worked just fine for the one subscription we've used it for so far. Easy to figure out.

Piece O' Cake Designs
United States
7 months using the app