Governments across the globe have declared digital inclusion as a critical element in their growt... more Governments across the globe have declared digital inclusion as a critical element in their growth strategies. The rapid digitalisation of our lives, including work, education, and social life, has given opportunities and challenges to digital inclusion in our information society. Among all aspects of digitalisation, technology-assisted learning (TAL) has been recognised as a potential platform for digital inclusion. Despite its increasing importance for sustainable economy and society, there is a few structuring of the heterogeneous varieties of educational technologies for digital inclusion. This paper examines the relationship between digital inclusion and TAL activities through the conceptualisation of their characteristics and the creation of a taxonomy of digital learning activities for digital inclusion. The study presents a conceptual framework for key dimensions of digital inclusion. The proposed taxonomy acts as a tool for as-sessing digital inclusion needs related to TAL activities and reflecting TAL intervention on digital inclusion
Creating and using informal personal learning environments (IPLEs) enables personalisation of lea... more Creating and using informal personal learning environments (IPLEs) enables personalisation of learning to individual needs. A comprehensive understanding of factors impacting technology selection and acceptance in IPLEs is still lacking. Drawing on 20 in-depth interviews with undergraduates and mind maps of their IPLEs, this paper presents a discussion of the factors effecting technology selection within IPLEs. Seven factors related to technical/operational capability and critical thinking ability, two key components of digital literacy are discussed. The paper suggests that existing models of technology acceptance need to be modified to include factors such as choice, individuals’ tendency to exploit the social capital of the IPLE and digital literacy to understand technology acceptance within IPLEs. It proposes a conceptual framework of the factors which could be used to guide future research on appropriation of ubiquitous technologies for effective teaching and learning. It concl...
Pacific Asia Conference on Information Systems, 2021
This panel is part of a set of three-panel discussion to be held accross different regions of the... more This panel is part of a set of three-panel discussion to be held accross different regions of the world, intending to present and discuss digital citizenry\u27s ideas with a view to arriving at a consensus of the terms digital citizenry and its components. Existing notions of digital citizenry explore the behaviours and associated attributes describing them from the individual and global perspectives. Despite recent advances, external factors such as the industrial and social environment and inclusivity are generally ignored. We propose to discuss and describe factors that suggest the individual does not act within a vacuum but is influenced by multiple factors. In this panel, we will explore the components of digital citizenry through a broader lens to lead the participants to a consensus around this ter
European Conference on Information Systems, May 15, 2019
For some years information systems researchers have looked at crowdsourcing as a way for individu... more For some years information systems researchers have looked at crowdsourcing as a way for individuals, organizations and institutions to co-create content and generate value. Although there are many potential benefits of crowdsourcing, the quality control of crowd contributions stands out as one of the most significant challenges. Crowds can create the information contents but at the same time can facilitate information disorder: misinformation, disinformation and mal-information. Crowd created information is a dominant element in what is sometimes called the post-truth era. A small piece of misleading information can constitute significant challenges to the information sharing group or society. This misinformation can reshape in various ways how information-driven communities make sense of their world. As information disorder and its effects have recently started to be recognised as a potential problem in IS research, we need to explore this phenomenon in more detail, to understand how it happens and why. This multiple case study is aimed at appraising information disorder through crowd-created contents in the knowledge and cultural heritage organisations such as Galleries, Libraries, Archives and Museums (GLAM). We intend to investigate the quality control mechanisms that might be used to prevent and minimise the effects of information disorder from crowdsourced contributions.
Pacific Asia Conference on Information Systems, 2021
The Association of Computing Machinery (ACM) and the Association for Information Systems (AIS) en... more The Association of Computing Machinery (ACM) and the Association for Information Systems (AIS) engaged in a project to revise the Information Systems Curriculum. The IS2010 model curriculum has been widely used for nearly a decade. However, its value may be decreasing as new approaches to model curricula have been introduced. The AIS and ACM established an exploratory taskforce which found there have been substantial changes in the IS field, and that current graduates’ technical skills do not appear to meet industry needs. The IS discipline must express its core in terms of a standard curriculum that meet stakeholder demands. A joint ACM/AIS taskforce on the Information Systems Model Curriculum (IS2020) was created to develop new IS curriculum guidelines. This panel will introduce the work of the IS2020 taskforce. Panelists will introduce an initial report. This session should be of interest to faculty and administrators developing college-level curricula in IS
ABSTRACT In order to specifically address the issue of customer retention in online marketplaces,... more ABSTRACT In order to specifically address the issue of customer retention in online marketplaces, and drawing from prior related work, we propose service quality, business value and customer loyalty as a three-stage service transformation that extends the impact of reputation to customer loyalty to retain customers. In an attempt to provide an integrated model to understand customers' online repurchase behaviour in C2C markets, the research questions that guide this study are: (1) Does the three-stage service transformation have an impact on customers' online repurchase intention? (2) Does the integrated model apply universally, given the context of cultural diversity? This study is conducted using auction websites in New Zealand and Taiwan to address potential cultural differences in the motivation of sellers, website design, product type, seller-buyer relationship and business strategies. An additional question of interest that we study is whether the medium used for data collection (paper versus online survey) has any affect on the parameters of the integrated model.
Journal of Computer Assisted Learning, Jun 7, 2023
BackgroundIt is vital to understand students' Self‐Regulatory Learning (SRL) processes, espec... more BackgroundIt is vital to understand students' Self‐Regulatory Learning (SRL) processes, especially in Blended Learning (BL), when students need to be more autonomous in their learning process. In studying SRL, most researchers have followed a variable‐oriented approach. Moreover, little has been known about the unfolding process of students' SRL profiles.ObjectivesWe present the insights derived from a study that measured motivation and the learning strategies used by 198 students of a university entry‐level, business school, BL course to develop an understanding of students' SRL processes.MethodsThe Strategies for Learning Questionnaire (MSLQ) was used to survey 198 students three times during a semester to investigate SRL profiles and how they unfolded as the course progressed using a person‐oriented approach. Through a clustering approach, we focus on MSLQ's motivation aspects as its importance has been emphasised by different SRL theories, and extant research into motivation in learning analytics (LA) is still lacking.Results and ConclusionsThrough the longitudinal clustering approach, we identified minimally, average, and highly SRL profiles. We acknowledged that students might change their SRL profiles as the course progressed as a result of feedback they received.What are the 1 or 2 Major Takeaways from the Study?This study contributes to the SRL theory by examining students' SRL profiles adaptation longitudinally (addressing the challenge identified regarding the cyclical nature of SRL). This study contributes to LA by investigating motivational constructs currently lacking in the field and bringing forward theory based empirical evidence to inform theory and practice.
Emerging educational technologies have changed the form of face to face classes and given greater... more Emerging educational technologies have changed the form of face to face classes and given greater flexibility to learning. Some university classes have adopted a fully virtual or blended format which has consequently changed students’ and lecturers’ responsibilities. The benefit of blended learning depends on how students adapt educational technologies in their learning. Previous studies show that adapting tools in blended learning environments depends on different factors including students’ motivation. This study examined how students’ motivation and strategy use changed as the course progressed and impacted course outcome. This paper reports on the findings of three iterations of a longitudinal survey administered in a degree program cohort. This study found that motivational and strategy use constructs varied significantly as the course progressed, increasing and decreasing at different sampling points, our analysis highlights evidence of predictors of final course performance
Although electronic educational tools have become popular, few studies have considered their effe... more Although electronic educational tools have become popular, few studies have considered their effectiveness. Some studies have investigated the effectiveness of the tools’ “game” aspects. We investigated students’ perceptions of the classroom tools that they used and their perceived effect on learning, and examine the effect of features such as competition and gamification, on their perceptions and motivation. Despite individual differences in motivation, students had similar perceptions of the usefulness of the tools but used them differently according to their motivation and personal conditions. Outcomes for students were generally perceived as positive, including satisfaction with the tools, improved engagement, facilitation of learning, valued classroom interactivity, anonymity, and immediate feedback. The findings of the study also showed that the tools’ features of gamification and competition facilitated and motivated increased participation.
The role of digital citizenship in contemporary society can be observed from a number of differen... more The role of digital citizenship in contemporary society can be observed from a number of different aspects, social, educational, institutional, industrial and individual. In this panel, we explore the role of society and industry in the shaping of digital citizenry. This panel, part of 3-panel series held in different regions of the world, will present a range of propositions around the theme of digital citizenry, industry and social influence. From this position, participants will be invited to discuss a number of areas to explore the roles of industry, governance and societal expectations and norms which may influence the individual digital citizen’s behaviour. Through this discourse, we aim to facilitate further discussion on this phenomenon to inform the understanding of and arrive and a consensus definition of the term digital citizenry
Identifying students' learning behavior is very important in giving insights to the lecturer.... more Identifying students' learning behavior is very important in giving insights to the lecturer. Tracking data from 102 university students' in class and out of class have been investigated to find a different pattern in their learning process. Our aim was to group the students based on their activities in their class and their performance on the final exam. Data from students' answers to the regular quizzes were used at the end of online modules, internal test, and tournament questions. A clustering algorithm has been applied to the students' data to group them with similar performance and scores. Four different groups of students have been identified. The results revealed that students who were more active and participated more in activities achieved better scores on their final exam.
Computer-Adaptive Surveys (CAS) are multi-dimensional instruments where questions asked of respon... more Computer-Adaptive Surveys (CAS) are multi-dimensional instruments where questions asked of respondents depend on the previous questions asked. Due to the complexity of CAS, little work has been done on developing methods for validating their construct validity. This paper describes the process of using a variant of Q-sorting to validate a CAS item bank. The method and preliminary results are presented. In addition, lessons learned from this study are discussed.
Governments across the globe have declared digital inclusion as a critical element in their growt... more Governments across the globe have declared digital inclusion as a critical element in their growth strategies. The rapid digitalisation of our lives, including work, education, and social life, has given opportunities and challenges to digital inclusion in our information society. Among all aspects of digitalisation, technology-assisted learning (TAL) has been recognised as a potential platform for digital inclusion. Despite its increasing importance for sustainable economy and society, there is a few structuring of the heterogeneous varieties of educational technologies for digital inclusion. This paper examines the relationship between digital inclusion and TAL activities through the conceptualisation of their characteristics and the creation of a taxonomy of digital learning activities for digital inclusion. The study presents a conceptual framework for key dimensions of digital inclusion. The proposed taxonomy acts as a tool for as-sessing digital inclusion needs related to TAL activities and reflecting TAL intervention on digital inclusion
Creating and using informal personal learning environments (IPLEs) enables personalisation of lea... more Creating and using informal personal learning environments (IPLEs) enables personalisation of learning to individual needs. A comprehensive understanding of factors impacting technology selection and acceptance in IPLEs is still lacking. Drawing on 20 in-depth interviews with undergraduates and mind maps of their IPLEs, this paper presents a discussion of the factors effecting technology selection within IPLEs. Seven factors related to technical/operational capability and critical thinking ability, two key components of digital literacy are discussed. The paper suggests that existing models of technology acceptance need to be modified to include factors such as choice, individuals’ tendency to exploit the social capital of the IPLE and digital literacy to understand technology acceptance within IPLEs. It proposes a conceptual framework of the factors which could be used to guide future research on appropriation of ubiquitous technologies for effective teaching and learning. It concl...
Pacific Asia Conference on Information Systems, 2021
This panel is part of a set of three-panel discussion to be held accross different regions of the... more This panel is part of a set of three-panel discussion to be held accross different regions of the world, intending to present and discuss digital citizenry\u27s ideas with a view to arriving at a consensus of the terms digital citizenry and its components. Existing notions of digital citizenry explore the behaviours and associated attributes describing them from the individual and global perspectives. Despite recent advances, external factors such as the industrial and social environment and inclusivity are generally ignored. We propose to discuss and describe factors that suggest the individual does not act within a vacuum but is influenced by multiple factors. In this panel, we will explore the components of digital citizenry through a broader lens to lead the participants to a consensus around this ter
European Conference on Information Systems, May 15, 2019
For some years information systems researchers have looked at crowdsourcing as a way for individu... more For some years information systems researchers have looked at crowdsourcing as a way for individuals, organizations and institutions to co-create content and generate value. Although there are many potential benefits of crowdsourcing, the quality control of crowd contributions stands out as one of the most significant challenges. Crowds can create the information contents but at the same time can facilitate information disorder: misinformation, disinformation and mal-information. Crowd created information is a dominant element in what is sometimes called the post-truth era. A small piece of misleading information can constitute significant challenges to the information sharing group or society. This misinformation can reshape in various ways how information-driven communities make sense of their world. As information disorder and its effects have recently started to be recognised as a potential problem in IS research, we need to explore this phenomenon in more detail, to understand how it happens and why. This multiple case study is aimed at appraising information disorder through crowd-created contents in the knowledge and cultural heritage organisations such as Galleries, Libraries, Archives and Museums (GLAM). We intend to investigate the quality control mechanisms that might be used to prevent and minimise the effects of information disorder from crowdsourced contributions.
Pacific Asia Conference on Information Systems, 2021
The Association of Computing Machinery (ACM) and the Association for Information Systems (AIS) en... more The Association of Computing Machinery (ACM) and the Association for Information Systems (AIS) engaged in a project to revise the Information Systems Curriculum. The IS2010 model curriculum has been widely used for nearly a decade. However, its value may be decreasing as new approaches to model curricula have been introduced. The AIS and ACM established an exploratory taskforce which found there have been substantial changes in the IS field, and that current graduates’ technical skills do not appear to meet industry needs. The IS discipline must express its core in terms of a standard curriculum that meet stakeholder demands. A joint ACM/AIS taskforce on the Information Systems Model Curriculum (IS2020) was created to develop new IS curriculum guidelines. This panel will introduce the work of the IS2020 taskforce. Panelists will introduce an initial report. This session should be of interest to faculty and administrators developing college-level curricula in IS
ABSTRACT In order to specifically address the issue of customer retention in online marketplaces,... more ABSTRACT In order to specifically address the issue of customer retention in online marketplaces, and drawing from prior related work, we propose service quality, business value and customer loyalty as a three-stage service transformation that extends the impact of reputation to customer loyalty to retain customers. In an attempt to provide an integrated model to understand customers' online repurchase behaviour in C2C markets, the research questions that guide this study are: (1) Does the three-stage service transformation have an impact on customers' online repurchase intention? (2) Does the integrated model apply universally, given the context of cultural diversity? This study is conducted using auction websites in New Zealand and Taiwan to address potential cultural differences in the motivation of sellers, website design, product type, seller-buyer relationship and business strategies. An additional question of interest that we study is whether the medium used for data collection (paper versus online survey) has any affect on the parameters of the integrated model.
Journal of Computer Assisted Learning, Jun 7, 2023
BackgroundIt is vital to understand students' Self‐Regulatory Learning (SRL) processes, espec... more BackgroundIt is vital to understand students' Self‐Regulatory Learning (SRL) processes, especially in Blended Learning (BL), when students need to be more autonomous in their learning process. In studying SRL, most researchers have followed a variable‐oriented approach. Moreover, little has been known about the unfolding process of students' SRL profiles.ObjectivesWe present the insights derived from a study that measured motivation and the learning strategies used by 198 students of a university entry‐level, business school, BL course to develop an understanding of students' SRL processes.MethodsThe Strategies for Learning Questionnaire (MSLQ) was used to survey 198 students three times during a semester to investigate SRL profiles and how they unfolded as the course progressed using a person‐oriented approach. Through a clustering approach, we focus on MSLQ's motivation aspects as its importance has been emphasised by different SRL theories, and extant research into motivation in learning analytics (LA) is still lacking.Results and ConclusionsThrough the longitudinal clustering approach, we identified minimally, average, and highly SRL profiles. We acknowledged that students might change their SRL profiles as the course progressed as a result of feedback they received.What are the 1 or 2 Major Takeaways from the Study?This study contributes to the SRL theory by examining students' SRL profiles adaptation longitudinally (addressing the challenge identified regarding the cyclical nature of SRL). This study contributes to LA by investigating motivational constructs currently lacking in the field and bringing forward theory based empirical evidence to inform theory and practice.
Emerging educational technologies have changed the form of face to face classes and given greater... more Emerging educational technologies have changed the form of face to face classes and given greater flexibility to learning. Some university classes have adopted a fully virtual or blended format which has consequently changed students’ and lecturers’ responsibilities. The benefit of blended learning depends on how students adapt educational technologies in their learning. Previous studies show that adapting tools in blended learning environments depends on different factors including students’ motivation. This study examined how students’ motivation and strategy use changed as the course progressed and impacted course outcome. This paper reports on the findings of three iterations of a longitudinal survey administered in a degree program cohort. This study found that motivational and strategy use constructs varied significantly as the course progressed, increasing and decreasing at different sampling points, our analysis highlights evidence of predictors of final course performance
Although electronic educational tools have become popular, few studies have considered their effe... more Although electronic educational tools have become popular, few studies have considered their effectiveness. Some studies have investigated the effectiveness of the tools’ “game” aspects. We investigated students’ perceptions of the classroom tools that they used and their perceived effect on learning, and examine the effect of features such as competition and gamification, on their perceptions and motivation. Despite individual differences in motivation, students had similar perceptions of the usefulness of the tools but used them differently according to their motivation and personal conditions. Outcomes for students were generally perceived as positive, including satisfaction with the tools, improved engagement, facilitation of learning, valued classroom interactivity, anonymity, and immediate feedback. The findings of the study also showed that the tools’ features of gamification and competition facilitated and motivated increased participation.
The role of digital citizenship in contemporary society can be observed from a number of differen... more The role of digital citizenship in contemporary society can be observed from a number of different aspects, social, educational, institutional, industrial and individual. In this panel, we explore the role of society and industry in the shaping of digital citizenry. This panel, part of 3-panel series held in different regions of the world, will present a range of propositions around the theme of digital citizenry, industry and social influence. From this position, participants will be invited to discuss a number of areas to explore the roles of industry, governance and societal expectations and norms which may influence the individual digital citizen’s behaviour. Through this discourse, we aim to facilitate further discussion on this phenomenon to inform the understanding of and arrive and a consensus definition of the term digital citizenry
Identifying students' learning behavior is very important in giving insights to the lecturer.... more Identifying students' learning behavior is very important in giving insights to the lecturer. Tracking data from 102 university students' in class and out of class have been investigated to find a different pattern in their learning process. Our aim was to group the students based on their activities in their class and their performance on the final exam. Data from students' answers to the regular quizzes were used at the end of online modules, internal test, and tournament questions. A clustering algorithm has been applied to the students' data to group them with similar performance and scores. Four different groups of students have been identified. The results revealed that students who were more active and participated more in activities achieved better scores on their final exam.
Computer-Adaptive Surveys (CAS) are multi-dimensional instruments where questions asked of respon... more Computer-Adaptive Surveys (CAS) are multi-dimensional instruments where questions asked of respondents depend on the previous questions asked. Due to the complexity of CAS, little work has been done on developing methods for validating their construct validity. This paper describes the process of using a variant of Q-sorting to validate a CAS item bank. The method and preliminary results are presented. In addition, lessons learned from this study are discussed.
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