Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                

Shipping policy

All products listed on our website are for retail purchase only! In order to order items at wholesale cost you must go to theabundanceboxshowroom.com our parent company. To be eligible for a return/exchange (depending on the brands return policy), your item must be unused and in the same condition that you received it. It must also be in the original packaging and unused.

PLEASE EMAIL HELLO@THEABUNDANCEBOX.CO FOR THE RETURN POLICY ACCORDING TO THE BRAND YOU ORDERED FROM. ORDER #, FULL NAME AND CONTACT INFO MUST BE INCLUDED IN THE EMAIL. A WEST STYLE STORY WORKS WITH SEVERAL BRANDS ,AND DOES NOT FULFILL THE ACTUAL ORDERS, SO ALL RETURNS/REFUNDS MUST GO THRU THE ACTUAL BRAND VIA A WEST STYLE STORY ACCORDING TO THEIR POLICIES. A WEST STYLE STORY IS NOT RESPONSIBLE FOR ANY RETURNS/EXCHANGES/REFUNDS UNLESS THE BRAND APPROVES YOUR RETURN BASED ON THEIR POLICIES.

A WEST STYLE STORY carries exclusive products from The Abundance Box and may be returned for a refund due to defect for another product from the "Exclusives" collection. Exchange only for sizing issues. All exchanges must be done within a 2 week period of time from the shipment date. 

Several types of goods are exempt from being returned. Perishable goods such as wellness products, skin care, body care, and edible goods. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

To complete your return or exchange if applicable, please refer to the brand website under returns. 

MEXICAN BLANKETS ARE AN EXCLUSIVE ITEM VIA THE ABUNDANCE BOX AND THERE ARE NO RETURNS ACCEPTED!

The Mexican blankets are handpicked and shipped to your door from
a distributor based out of Mexico. All blankets differ from each other
as that is the beauty with a handmade item, so no item is exactly
the same. Some colors may differ from the picture listed as no blanket
is ever exactly the same. Shipping & handling is based on total weight of order and will be added to your order total once it is packed. "a west style story" is a company within The Abundance Box, and is not responsible to pay shipping. 
********************************************************************************************************

Please DO NOT send your purchase back to the manufacturer without going thru the correct process the by emailing hello@aweststylestory.com with the order #, and contact information. 

********************************************************************************************************

All items to be considered for a return must be in its original condition, un-damaged, un-used or worn.

Refunds (if applicable) 
Once your return is received and inspected by the brand, a west style story will send you an email to notify you that we have received your returned item and decide which course of action to proceed further.

For all returns/exchanges, please include brand name, order date, contact information, and order number with a clear description of your issue.

Sale items are final sales. No returns or exchanges allowed. 

You will be responsible for paying for your own shipping costs for returning your item unless a special offers FREE shipping. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.