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Build and scale the next wave of AI innovation on AWS

Reinvent customer experiences with the most comprehensive set of artificial intelligence and machine learning services

What's new

What's new

Create with AI on AWS

Transform customer experiences, enhance productivity, and accelerate growth with artificial intelligence (AI) on AWS, leveraging more than 25 years of AI experience across Amazon. From developers and data scientists to business professionals and students, we make AI accessible to everyone with the most comprehensive set of AI services, tools, and resources.

With AI on AWS, you can:

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What is AI?

Artificial Intellignece (AI) is a transformative technology that enables machines to perform human-like problem-solving tasks. From recognizing images and generating creative content to making data-driven predictions, AI tech empowers businesses to make smarter decisions at scale.

In today’s digital landscape, organizations generate vast amounts of data from sensors, user interactions, and system logs. Data can be harnessed using AI to streamline operations—automating customer support, enhancing marketing strategies, and providing actionable insights through advanced analytics.

With AWS, businesses can seamlessly integrate AI services to accelerate innovation, optimize customer experiences, and solve complex challenges—all while benefiting from AWS' commitment to privacy, security, and responsible AI.

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Unlock business potential with AI services and tools

Generative AI

Accelerate generative AI innovation with enterprise-grade security, privacy, and a choice of leading foundation models (FMs). Powered by a data-first approach and purpose-built AI infrastructure, AWS delivers the highest performance while optimizing costs. Organizations of all sizes trust AWS to turn their prototypes and demos into real-world innovation and measurable productivity gains.

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AI Services

AWS pretrained AI services provide ready-made intelligence for your applications and workflows. AI services easily integrate with your applications to address common use cases such as personalized recommendations, modernizing your contact center, improving safety and security, and increasing customer engagement.

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Machine Learning

Get deeper insights from your data while lowering costs with machine learning (ML). AWS helps you at every stage of your ML adoption journey with the most comprehensive set ML services and purpose-built infrastructure. Amazon SageMaker makes it easy to build, train, and deploy machine learning and foundation models at scale. With SageMaker, data scientists and ML engineers have the flexibility and fine-grain control over infrastructure and tools to pre-train, evaluate, customize, and deploy over 250 FMs for optimized performance, latency, and cost.

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AI infrastructure

With the growth of AI comes the increased usage, management, and cost of infrastructure resources. To maximize performance, lower costs, and avoid complexity during the training and deployment of foundation models to production, AWS provides specialized infrastructure that's optimized for your AI use cases.

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Data foundation for AI

Only AWS provides the most comprehensive set of data capabilities for an end-to-end data foundation that supports any workload or use case, including gen AI. Quickly and easily connect to and act on all your data with end-to-end data governance that helps your teams move faster with confidence. And with AI built into our data services, AWS makes the complexities of data management easier, so you spend less time managing data and more time getting value out of it.

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Building AI responsibly

Artificial intelligence is revolutionizing how we address major societal challenges—from improving healthcare, furthering neurological research, driving climate change solutions, and more. As AI has become increasingly transformative, organizations are tasked with responsibly harnessing this powerful technology, amplifying its benefits while mitigating potential risks. At AWS, we are committed to developing AI responsibly, prioritizing education, science, and our customers. We integrate responsible AI across the entire AI lifecycle using tools like Guardrails for Amazon Bedrock, Amazon SageMaker Clarify, and more, taking a people-centric approach.

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AI use cases to benefit your business

Your organization can use AI to improve customer experiences, boost employee productivity, and accelerate process optimization.

Boost productivity

AI empowers knowledge workers by giving them access to critical information instantly and in context. Whether it's healthcare professionals retrieving patient records or airline employees looking up flight data, AI streamlines these tasks, allowing workers to focus on what truly matters. For example, Ryanair, Europe’s largest airline, implemented AI systems to enhance employee productivity and satisfaction, making information retrieval faster and more efficient.

Learn more about employee assistants.

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Streamline customer self-service

AI-powered virtual assistants and chatbots are transforming customer interactions by delivering human-like, context-aware conversations. They excel in customer support, virtual assistance, and content generation by offering intelligent, coherent responses to natural language queries. These AI models help create personalized experiences that drive customer satisfaction and operational efficiency. For example, DoorDash, a food delivery and ordering platform, developed a generative AI-powered contact center solution to enhance self-service support for its users and drivers. An AI assistant provides simple and personalized explanations of tax calculations, helping users better understand their tax result and feel assured their taxes were filed correctly.

Explore about chatbots and virtual assitants.

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Automate intelligently

Artificial intelligence introduces a new level of depth and problem-solving ability to digital automation. AI-driven systems can scan and record data, like documents, images, videos and more, across any template, classify information based on various criteria, and even detect errors for seamless processing with minimal human intervention. For example, Smartsheet, a cloud-based work management platform that helps companies plan, manage, and automate processes, used artificial intelligence to automate the process of reviewing product documentation against compliance benchmarks.

Learn more about AI powered document processing.

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Solve complex problems

AI excels at analyzing vast datasets to identify patterns and unlock insights that can solve complex challenges. Industries like manufacturing and healthcare can leverage AI to make data-driven decisions, such as determining optimal maintenance schedules by analyzing machine data and usage reports, leading to significant cost savings. AI can also revolutionize fields like genomic research, helping accelerate breakthroughs in drug discovery and innovation. For example, Exscientia accelerated drug development by 70% and cut costs by 80% by using AI to design medical compounds in the cloud and automated robots to make drug candidates in a lab.

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Create new customer experiences

AI helps businesses to deliver personalized, secure, and responsive customer experiences. By combining customer profile data with product or service information, AI provides real-time recommendations and tailored solutions that enhance engagement. Lonely Planet, for instance, utilized AI to generate curated travel itineraries for customers, reducing the time required by 80% while providing personalized travel recommendations at scale.

Explore how AI is personalizing customer experiences.

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How AI is transforming industries today

AI technology is revolutionizing industries, driving innovation, automating complex processes, and delivering exceptional user experiences at scale.

Content recommendations

AI powers recommendation engines for leading streaming services like Netflix, analyzing user preferences to deliver personalized content suggestions. By keeping customers engaged, AI helps businesses improve retention and boost customer satisfaction.

Personalized shopping

E-commerce platforms use AI to provide personalized product recommendations based on customers’ browsing history and preferences, driving higher sales and better shopping experiences.

Medical Analysis and Diagnostics

AI is reshaping healthcare with advanced diagnostics, treatment planning, and patient monitoring. AI systems can analyze medical images to detect diseases early and help customize treatment plans based on patient history and data.

Traffic management

AI optimizes traffic flows by analyzing real-time data, predicting traffic patterns, and suggesting alternate routes. This improves transportation efficiency, reduces congestion, and helps lower emissions.

Conservation

AI is a powerful tool in conservation efforts, helping monitor wildlife, combat deforestation, and prevent poaching with AI-powered drones and satellite imagery. AI’s real-time monitoring capabilities are transforming environmental protection strategies.

How AI works

Artificial intelligence (AI) aims to create human-like machines, ranging from self-driving cars to smart assistants. It uses different strategies, techniques, and advanced technologies to analyze diverse data types, extracting meaningful insights. By identifying patterns and relationships, AI enables intelligent decision-making at scale. These systems learn from vast datasets, continuously improving their performance, mimicking human learning from experience.

Generative AI, or gen AI, is a component of AI that can create new content and ideas, like images and videos, and also reuse what it knows to solve new problems. Like all artificial intelligence, generative AI works by using very large models that are pre-trained on vast amounts of data. The models try to predict features given a certain label, quickly learning the distribution of different data features and their relationships. Generative AI is able to demonstrate human-like creative capabilities such as creating new content—such as images, videos, and text—from simple prompts, representing a major leap in AI’s creative capabilities. Learn more about gen AI.

While you may see the terms artificial intelligence and machine learning being used interchangeably in many places, machine learning is technically one among many other branches of artificial intelligence. It is the science of developing algorithms and statistical models to correlate data. Computer systems use machine learning algorithms to process large quantities of historical data and identify data patterns. In the current context, machine learning refers to a set of statistical techniques called machine learning models that you can use independently or to support other more complex AI techniques. Learn more about ML.

Deep learning takes machine learning one step further. Deep learning algorithms use neural networks that work together to learn and process information. They comprise millions of software components that perform micromathematical operations on small data units to solve a larger problem. For example, they process individual pixels in an image to classify that image. Modern AI systems often combine multiple deep neural networks to perform complex tasks like writing poems or creating images from text prompts. Learn more about deep learning in AI.

Neural Networks

At the core of AI, neural networks mimic the human brain, processing data through interconnected nodes to solve complex problems. Learn about neural networks

Natural Language Processing (NLP)

NLP enables machines to understand and generate human language, powering applications like chatbots, document summarization, and sentiment analysis. Learn about natural language processing (NLP)

Computer Vision

AI extracts insights from images and videos, used in everything from content moderation to autonomous vehicles, where split-second decisions are critical. Learn about computer vision

Speech Recognition

Deep learning models transcribe and interpret human speech, driving applications like virtual assistants and call center software. Learn about speech-to-text

Explore the power of AI Technologies

AI offers a broad set of powerful technologies that are transforming industries and unlocking new opportunities for businesses. Here are key AI capabilities you can leverage to innovate and scale your operations.

Image generation

AI transforms simple text descriptions into high-quality, realistic images in seconds. For instance, by inputting a prompt like "a sunset over the mountains," generative AI can instantly produce stunning visuals. This groundbreaking technology is revolutionizing creative industries such as marketing, entertainment, and design, dramatically accelerating the content creation process.

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Text generation

AI can generate human-like text, from short-form content like emails to complex reports. Widely adopted across customer support, marketing, and content creation, this technology enhances efficiency and saves valuable time by streamlining the writing process.

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Speech generation and recognition

AI-powered speech generation creates natural, human-like speech, while speech recognition enables machines to understand and process spoken words. These technologies are key to delivering seamless, voice-activated experiences through virtual assistants like Alexa, enhancing customer service, smart devices, and accessibility solutions.

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Multimodal AI

Multimodal AI integrates text, images, and audio data to provide a more comprehensive understanding of complex content. By recognizing objects, transcribing speech, and interpreting on-screen text all at once, multimodal AI delivers advanced insights in real-time. This capability is crucial for industries leveraging AI for video analysis, autonomous vehicles, and beyond - enabling smarter, faster decision-making and unlocking new possibilities for innovation.

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Begin your AI training

Learn the fundamentals by exploring New to AI—our list of short courses curated by role and project. Discover courses like Introduction to Machine Learning – Art of the Possible and AI Practitioner Learning Plan to master fundamental AI & ML concepts. Our courses will guide you through the AI implementation process—from understanding key terminology to exploring common techniques employed at each stage of an AI project.

Generative AI training on AWS includes certifications on topics like:

You can also get hands-on AI experience with our fun, interactive tools like PartyRock to build generative AI apps without any coding skills

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AI FAQs

AI stands for Artificial Intelligence, which refers to machines' capability to mimic human intelligence, including learning, reasoning, and problem-solving.
Artificial Intelligence (AI) refers to the simulation of human intelligence in machines, enabling them to perform tasks that typically require human cognitive functions, such as understanding language, recognizing patterns, and making decisions.
To start using AI in your business, identify areas where AI can improve efficiency, such as automating customer service with chatbots, analyzing data for better decision making, or personalizing marketing efforts. Tools like predictive analytics, AI-driven content generation, and recommendation systems can help drive business growth.
You can start using AI in daily life through virtual assistants like Alexa or smart home devices that automate tasks. Additionally, AI-powered apps for fitness tracking, language learning, and budgeting can make everyday activities more efficient and tailored to your needs.
The history of Artificial Intelligence (AI) spans over seven decades, beginning with Alan Turing's groundbreaking work in 1950. Early developments from 1943 to 1969 focused on neural networks and the creation of the first AI chatbot. The 1970s saw the first "AI winter" due to funding cuts and technological limitations, followed by a renewed interest in the 1980s with a focus on expert systems and neural networks. A second "AI winter" occurred in the late 1980s and 1990s, leading to fragmented research. Significant achievements marked the period from 1997 to 2006, including IBM's Deep Blue defeating a world chess champion. From 2007 to 2018, advancements in deep learning and increased accessibility through cloud computing propelled AI forward. The widespread adoption of AI chatbots in 2022 renewed interest in AI development. Currently, AI technologies are specialized and function within pre-determined parameters. Artificial General Intelligence (AGI) , which aims to create software with human-like intelligence and self-learning abilities, remains a theoretical concept and future research goal.