印刷する メールで送る テキスト HTML 電子書籍 PDF ダウンロード テキスト 電子書籍 PDF クリップした記事をMyページから読むことができます セールスフォース・ドットコムはSaaS型のビジネスインテリジェンス（BI）ツール「Salesforce Analytics Cloud」を日本市場で一般向けに今秋から提供する。8月からパイロットプログラムを立ちあげ、金融や保険、小売り、流通といった業界での導入を予定している。 8月から始めるパイロットプログラムでは、多数の顧客を抱え、コールセンターや営業を通じで顧客との接点が多い業界で先行的に導入する。Saleforce上に蓄積される各部門からの顧客データを統合し分析することで、新たな顧客のニーズを発見し、ビジネスの拡大とカスタマーサービスの向上を実現するという。 セールスフォース・ドットコムはパートナーとの連携を進め、Analytic
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salesforceとbusiness-intelligenceに関するnabinnoのブックマーク (2)
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