オープンソースCRM「SalesLabor」とFAQシステム「QuestionLabor」は「業務システムこそオープンソースとすべき」という理念の下に開始したLaborプロジェクトにより開発・公開されています。まずはオープンソースCRMである「SalesLaber」の機能について解説し、当社が業務システムをオープンソースとして開発・公開している理由について述べます。 業務システムは企業の利潤を得るビジネスに直結しているため、そのシステムに要求される品質は他のシステムと比べて基準が非常に厳しい場合が多いと思います。そのため、業務システムを構築する際には品質を上げることが重要ですが、オープンソースは品質の向上にどのように寄与するのでしょうか。また、商用ではなくオープンソースを業務システムに選択するメリットとは何でしょうか。SalesLaborとQuestionLaborについて解説する前に、ま
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