MULTI-CRITERIA DECISION-MAKING TECHNIQUES IN MEDICAL TOURISM STUDIES: A SYSTEMATIC REVIEW , 2022
Medical tourism is in an increasing trend depending on many factors. The use of multi-criteria de... more Medical tourism is in an increasing trend depending on many factors. The use of multi-criteria decision making (MCDM) methods in the selection of the optimal situation rationalizes and facilitates the decision process. The aim of the study is to examine the studies in which multi-criteria decision-making techniques are used in medical tourism. Systematic review method is chosen to carry out the research. Articles which are published in English and Turkish languages between 2011-2021, in Web of Science, Scopus and Science Direct databases are reviewed and examined. During the scanning process, 25 articles (out of 4331) are included in the study. Most of them were published in 2020 (28%), conducted in Turkey (36%), and used only one single MCDM method in their processes (72%). In addition, it is observed that most of the articles prefer to use AHP method (60%) and only 7 of the included articles proceed their studies by adopting fuzzy logic (28%). MCDM methods are widely used in medical tourism studies. It is suggested that MCDM methods should be used considering the characteristics of the method and the purpose of the study and integrated into the processes of fuzzy logic.
A Systematic Review of Selection of Facility Location in Health Care, 2021
Facility location decisions are long-term, high-risk and vitally important strategic decisions fo... more Facility location decisions are long-term, high-risk and vitally important strategic decisions for organisations that require considering not only the current time conditions, but also the possible changes in the life-long environment of the organisation itself. For organisations in the sector, which stands out with its social benefit dimension and complex and uncertain structure, such as the health sector, the methods used in the decision process are important because of these strategic vitally important decisions. In this study, a systematic review method was used in order to examine the studies in the literature. 23 studies published in the English-Turkish language between the years of 2015-2020 and whose full texts can be accessed were included within the scope of this review. It has been observed that more than half of the studies use multi-criteria decision making methods and also more than half of them use only one single method. Additionally, %30,4 of the studies carried out their decision-making processes by taking into account the uncertainty factor.
Giriş ve Amaç: Medikal turizm, insanların ihtiyaç duydukları sağlık hizmetlerini, çeşitli sebeple... more Giriş ve Amaç: Medikal turizm, insanların ihtiyaç duydukları sağlık hizmetlerini, çeşitli sebeplerle, bulundukların ülkeden farklı bir ülkeye giderek alması olarak tanımlanabilir. Sağlık sistemlerinin karşılaştıkları sorunlar, sigortaların kapsamı dışında kalan tedavi türleri, uzun bekleme listeleri, bazı tedavilerin her ülkede yapılamaması, yasal engeller ya da mahremiyet gibi çok sayıda sebep kişileri medikal turizme yönlendirmektedir. Konunun bu kadar gündemde olması, üzerinde çok sayıda çalışmanın da yapılmasına sebep olmaktadır. Bireylerin medikal turizm ile ilgili karar süreçlerini anlamaya çalışan çok sayıda çalışma da yapılmaktadır. Bu kapsamda en çok tercih edilen yöntemlerden biri de çok kriterli karar verme (ÇKKV) teknikleridir. Çalışmanın amacı, medikal turizmde ÇKKV tekniklerinin kullanım alanlarını incelemektir.
Problem of Research: The selection of facility location in the health sector, which stands out wi... more Problem of Research: The selection of facility location in the health sector, which stands out with its social benefit dimension mostly, is of great issue for individuals, organizations and the country in general. However, the complex and uncertain structure of health care sector makes this already high-risk, vital, strategic decision-making process even more difficult. Purpose of the Study: The aim of the research is to examine the studies published in facility location selection in health services literature, in terms of methods used. Method: This research is a descriptive research in which the systematic review method and the criterion sampling method were used. Web of Science, Science Direct, Scopus, ProQuest and Google Scholar databases were used to determine the studies whose title has 'hospital' and 'facility location' or 'location selection' or 'site selection' keywords, and which are published in between the years of 2015-2020. After scanning the databases, 2940 results were found. The studies which were Turkish and English, conducted as a research study, and whose full text is available were included. After the exclusion of the studies which doesn't meet the criterias and detailed examination of the remaining studies, 23 studies were included to the research. Findings: It was observed that 65.2% of the studies examined, used MCDM methods in their decision-making processes. 30.4% of the studies have considered the uncertainty factor by applying Gray& Fuzzy Theories. It was seen that 39.15% of the studies aimed to reach the cost minimization as a secondary purpose, and, it was followed by maximum population coverage, and then time-distance minimization. Conclusion: It was observed that most of the studies used MCDM methods, and also have used only one single method. Additionaly, 30,4% of the studies carried out their decision-making processes by taking into account the uncertainty factor.
Türkiye'de Eğitim Gören Uluslararası Öğrencilerin Sağlık Hizmeti, Dec 2020
Özet Amaç: Araştırmada, uluslararası öğrenciler tarafından ülkemizde sunulmakta olan sağlık hizme... more Özet Amaç: Araştırmada, uluslararası öğrenciler tarafından ülkemizde sunulmakta olan sağlık hizmetlerinin kalitesinin nasıl algılandığının ölçülmesi amaçlanmıştır. Gereç ve Yöntem: Araştırma 2019 Şubat-Mart-Nisan aylarında, Marmara Üniversitesi Tıp ve Diş Hekimliği Fakültelerindeki gönüllü uluslararası lisans öğrencileriyle gerçekleştirilmiştir. Konu ile ilgili literatür taranarak araştırmacılar tarafından bir anket oluşturulmuş, elde edilen veriler SPSS 25 deneme sürümü kullanılarak analiz edilmiştir. Dağılımın durumu ile ilgili yapılan, Kolmogorov Smirnov Testi sonucunda p>0,05 değeri belirlenmiş ve araştırmada parametrik testler olan Bağımsız Gruplarda T Testi, Tek Yönlü ANOVA, Pearson Korelasyonu kullanılmıştır. Bulgular: Araştırmaya 60 uluslararası öğrenci katılmıştır. Bu öğrencilerin kalite algılarının incelendiği ölçeğin ortalama değeri 3,49±0,44 olarak saptanmıştır. Katılımcılar anavatanlarının Türkiye'ye yakınlık durumlarına göre kategorilendirilerek, kalite algılarına etkisi değerlendirilmiş ancak kategoriler arasında istatistiksel olarak anlamlı bir farklılık bulunamamıştır (p>0,05). Katılımcıların Türkiye'de ikamet etme sürelerine göre kalite algıları arasındaki ilişki incelenmiş ve istatistiksel olarak anlamlı bir farklılık olduğu görülmüştür (p<0,05). Sonuç: Sonuç olarak, katılımcıların ülkemizde ikamet etmekte oldukları süre uzadıkça, kalite algılarının düşme eğilimi gösterdiği saptanmıştır.
MULTI-CRITERIA DECISION-MAKING TECHNIQUES IN MEDICAL TOURISM STUDIES: A SYSTEMATIC REVIEW , 2022
Medical tourism is in an increasing trend depending on many factors. The use of multi-criteria de... more Medical tourism is in an increasing trend depending on many factors. The use of multi-criteria decision making (MCDM) methods in the selection of the optimal situation rationalizes and facilitates the decision process. The aim of the study is to examine the studies in which multi-criteria decision-making techniques are used in medical tourism. Systematic review method is chosen to carry out the research. Articles which are published in English and Turkish languages between 2011-2021, in Web of Science, Scopus and Science Direct databases are reviewed and examined. During the scanning process, 25 articles (out of 4331) are included in the study. Most of them were published in 2020 (28%), conducted in Turkey (36%), and used only one single MCDM method in their processes (72%). In addition, it is observed that most of the articles prefer to use AHP method (60%) and only 7 of the included articles proceed their studies by adopting fuzzy logic (28%). MCDM methods are widely used in medical tourism studies. It is suggested that MCDM methods should be used considering the characteristics of the method and the purpose of the study and integrated into the processes of fuzzy logic.
A Systematic Review of Selection of Facility Location in Health Care, 2021
Facility location decisions are long-term, high-risk and vitally important strategic decisions fo... more Facility location decisions are long-term, high-risk and vitally important strategic decisions for organisations that require considering not only the current time conditions, but also the possible changes in the life-long environment of the organisation itself. For organisations in the sector, which stands out with its social benefit dimension and complex and uncertain structure, such as the health sector, the methods used in the decision process are important because of these strategic vitally important decisions. In this study, a systematic review method was used in order to examine the studies in the literature. 23 studies published in the English-Turkish language between the years of 2015-2020 and whose full texts can be accessed were included within the scope of this review. It has been observed that more than half of the studies use multi-criteria decision making methods and also more than half of them use only one single method. Additionally, %30,4 of the studies carried out their decision-making processes by taking into account the uncertainty factor.
Giriş ve Amaç: Medikal turizm, insanların ihtiyaç duydukları sağlık hizmetlerini, çeşitli sebeple... more Giriş ve Amaç: Medikal turizm, insanların ihtiyaç duydukları sağlık hizmetlerini, çeşitli sebeplerle, bulundukların ülkeden farklı bir ülkeye giderek alması olarak tanımlanabilir. Sağlık sistemlerinin karşılaştıkları sorunlar, sigortaların kapsamı dışında kalan tedavi türleri, uzun bekleme listeleri, bazı tedavilerin her ülkede yapılamaması, yasal engeller ya da mahremiyet gibi çok sayıda sebep kişileri medikal turizme yönlendirmektedir. Konunun bu kadar gündemde olması, üzerinde çok sayıda çalışmanın da yapılmasına sebep olmaktadır. Bireylerin medikal turizm ile ilgili karar süreçlerini anlamaya çalışan çok sayıda çalışma da yapılmaktadır. Bu kapsamda en çok tercih edilen yöntemlerden biri de çok kriterli karar verme (ÇKKV) teknikleridir. Çalışmanın amacı, medikal turizmde ÇKKV tekniklerinin kullanım alanlarını incelemektir.
Problem of Research: The selection of facility location in the health sector, which stands out wi... more Problem of Research: The selection of facility location in the health sector, which stands out with its social benefit dimension mostly, is of great issue for individuals, organizations and the country in general. However, the complex and uncertain structure of health care sector makes this already high-risk, vital, strategic decision-making process even more difficult. Purpose of the Study: The aim of the research is to examine the studies published in facility location selection in health services literature, in terms of methods used. Method: This research is a descriptive research in which the systematic review method and the criterion sampling method were used. Web of Science, Science Direct, Scopus, ProQuest and Google Scholar databases were used to determine the studies whose title has 'hospital' and 'facility location' or 'location selection' or 'site selection' keywords, and which are published in between the years of 2015-2020. After scanning the databases, 2940 results were found. The studies which were Turkish and English, conducted as a research study, and whose full text is available were included. After the exclusion of the studies which doesn't meet the criterias and detailed examination of the remaining studies, 23 studies were included to the research. Findings: It was observed that 65.2% of the studies examined, used MCDM methods in their decision-making processes. 30.4% of the studies have considered the uncertainty factor by applying Gray& Fuzzy Theories. It was seen that 39.15% of the studies aimed to reach the cost minimization as a secondary purpose, and, it was followed by maximum population coverage, and then time-distance minimization. Conclusion: It was observed that most of the studies used MCDM methods, and also have used only one single method. Additionaly, 30,4% of the studies carried out their decision-making processes by taking into account the uncertainty factor.
Türkiye'de Eğitim Gören Uluslararası Öğrencilerin Sağlık Hizmeti, Dec 2020
Özet Amaç: Araştırmada, uluslararası öğrenciler tarafından ülkemizde sunulmakta olan sağlık hizme... more Özet Amaç: Araştırmada, uluslararası öğrenciler tarafından ülkemizde sunulmakta olan sağlık hizmetlerinin kalitesinin nasıl algılandığının ölçülmesi amaçlanmıştır. Gereç ve Yöntem: Araştırma 2019 Şubat-Mart-Nisan aylarında, Marmara Üniversitesi Tıp ve Diş Hekimliği Fakültelerindeki gönüllü uluslararası lisans öğrencileriyle gerçekleştirilmiştir. Konu ile ilgili literatür taranarak araştırmacılar tarafından bir anket oluşturulmuş, elde edilen veriler SPSS 25 deneme sürümü kullanılarak analiz edilmiştir. Dağılımın durumu ile ilgili yapılan, Kolmogorov Smirnov Testi sonucunda p>0,05 değeri belirlenmiş ve araştırmada parametrik testler olan Bağımsız Gruplarda T Testi, Tek Yönlü ANOVA, Pearson Korelasyonu kullanılmıştır. Bulgular: Araştırmaya 60 uluslararası öğrenci katılmıştır. Bu öğrencilerin kalite algılarının incelendiği ölçeğin ortalama değeri 3,49±0,44 olarak saptanmıştır. Katılımcılar anavatanlarının Türkiye'ye yakınlık durumlarına göre kategorilendirilerek, kalite algılarına etkisi değerlendirilmiş ancak kategoriler arasında istatistiksel olarak anlamlı bir farklılık bulunamamıştır (p>0,05). Katılımcıların Türkiye'de ikamet etme sürelerine göre kalite algıları arasındaki ilişki incelenmiş ve istatistiksel olarak anlamlı bir farklılık olduğu görülmüştür (p<0,05). Sonuç: Sonuç olarak, katılımcıların ülkemizde ikamet etmekte oldukları süre uzadıkça, kalite algılarının düşme eğilimi gösterdiği saptanmıştır.
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Papers by Dilara Arslan
which stands out with its social benefit dimension and complex and uncertain structure, such as the health sector, the methods used in the decision process are important because of these strategic vitally important decisions. In this study, a systematic review method was used in order to examine the studies in the literature. 23 studies published in the English-Turkish language between the years of 2015-2020 and whose full texts can be accessed were included within the scope of this review. It has been observed that more than half of the studies use multi-criteria decision making methods and also more than half of them use only one single method. Additionally, %30,4 of the studies carried out their decision-making processes by taking into account the uncertainty factor.
which stands out with its social benefit dimension and complex and uncertain structure, such as the health sector, the methods used in the decision process are important because of these strategic vitally important decisions. In this study, a systematic review method was used in order to examine the studies in the literature. 23 studies published in the English-Turkish language between the years of 2015-2020 and whose full texts can be accessed were included within the scope of this review. It has been observed that more than half of the studies use multi-criteria decision making methods and also more than half of them use only one single method. Additionally, %30,4 of the studies carried out their decision-making processes by taking into account the uncertainty factor.