This study explores the factors influencing the acceptance of online waqf, generally termed as Is... more This study explores the factors influencing the acceptance of online waqf, generally termed as Islamic e-donations in Malaysia. The technology acceptance model (TAM) was used as a baseline theory. Questionnaire survey was conducted. The data of the survey were analyzed using Partial Least Square (PLS) approach. Results indicate that perceived usefulness, perceived ease of use, perceived religiosity and amount of information are instrumental in influencing one’s decision to perform online waqf. Importantly, the results of this study will extend current knowledge on technology acceptance, and online waqf particularly. The results propagate valuable insights for Islamic banking institutions to introduce online waqf in the future where the factors analyzed could be used as a guideline for better planning and implementation of online waqf. Limitations and future researches are provided.
The objective of this study is to examine the factors affect the local people of Labuan to accept... more The objective of this study is to examine the factors affect the local people of Labuan to accept ar-Rahnu shop (Islamic-based pawnshop). Considering this objective, the current study tends to develop a model, a theoretical framework to explain the factors influencing consumers' acceptance of Islamic-based pawnshop. The model was tested with a survey sample (N = 384). The model labeled as an ARSAM (ar-Rahnu Shop Acceptance Model). Findings are useful for the local authorities or businesses to take initiative to develop an ar-Rahnu shop in order to promote Islamic-based economy among women as well as men minority. It is also treated as an eye-opener about the importance of having that system in Labuan. Totally, the study renders an overview of the ar-Rahnu shop acceptance among the Labuan local people, thus creating a chance to suggest a policy either to introduce an ar-Rahnu shop or to make the existing conventional pawnshops introduce window for ar-Rahnu.
The study develops a model to explicate investor decision making process towards selection of Isl... more The study develops a model to explicate investor decision making process towards selection of Islamic mutual fund. Based on theory of reasoned action (TRA), we specifically investigate the effects of attitude, social influence and amount of information on the decision to invest in Islamic mutual fund. The model is evaluated using survey data from 126 potential investors for Islamic mutual funds. This study finds attitude, social influence and amount of information are significant predictors. This study supports the applicability of the TRA. This study also offers fresh new insights for the Islamic financial institutions. More specifically, the results suggest that managers should consider the factors tested in the present study for their future Islamic mutual fund products. Managerial implications and limitations are also noted.
The tourism industry in Sabah has been identified as one key sector to be promoted under the Saba... more The tourism industry in Sabah has been identified as one key sector to be promoted under the Sabah Development Corridor (SOC) Blue Print (2008-202S). The main objective of this plan is to promote the state as premier tourist destination. Given that, research should focus on the hospitality industry to provide managerial implications with regard to training and development of service workforce to empower them to provide world class service. One area worthy of empirical investigations is the performance of emotional labor as part and parcel of service work. The present study was thus undertaken to examine the process of emotional labor, operationalized as surface acting and deep acting, as performed by hotel workers in Sabah and the Federal Territory of labuan. The study also attempted to determine two consequences of performing emotional labor namely job satisfaction and emotional exhaustion. Further, it investigated the role of two organizational factors (i.e., support and job auton...
The purpose of this paper is to examine the factors that affecting Malaysian bank customers accep... more The purpose of this paper is to examine the factors that affecting Malaysian bank customers acceptance of banking channels namely branch banking, ATM banking, telephone banking and Internet banking. Considering this objective in mind, the current study tends to develop a model, a theoretical framework that explains the factors affecting banking channels adoption from a Malaysian point of view. The model was tested with a survey sample (n = 241). Results suggest that convenience factors are the most influential drivers in branch channel adoption, assurance factors are the most influential drivers in ATM adoption, informativeness factors are the most influential drivers in telephone banking adoption while assurance factors are the essential factors in impacting Internet banking adoption. This study indeed suffers from two main limitations that lead for a potential future research in this field of knowledge. Worth to mention, the first limitation is on its limited number of measures ap...
The study develops a model to explicate investor decision making process towards selection of Isl... more The study develops a model to explicate investor decision making process towards selection of Islamic mutual fund. Based on theory of reasoned action (TRA), we specifically investigate the effects of attitude, social influence and amount of information on the decision to invest in Islamic mutual fund. The model is evaluated using survey data from 126 potential investors for Islamic mutual funds. This study finds attitude, social influence and amount of information are significant predictors. This study supports the applicability of the TRA. This study also offers fresh new insights for the Islamic financial institutions. More specifically, the results suggest that managers should consider the factors tested in the present study for their future Islamic mutual fund products. Managerial implications and limitations are also noted.
Journal of Internet Banking and Commerce, Apr 1, 2012
The aim of this study is to investigate the factors that determine the local people of Sabah (als... more The aim of this study is to investigate the factors that determine the local people of Sabah (also known as Sabahan) bank customers' intention to use mobile banking. This study extends the applicability of the Technology Acceptance Model (TAM) to mobile banking and includes “perceived credibility”,“perceived enjoyment” and “perceived selfefficacy”, in addition to “perceived usefulness” and “perceived ease of use”. The results indicate that perceived credibility, perceived enjoyment and perceived self-efficacy are ...
... hotels and resorts are luring our skilled workforce in Sabah and Labuan to work for them by o... more ... hotels and resorts are luring our skilled workforce in Sabah and Labuan to work for them by offering more lucrative salaries (Daily ... In context of the hotel industry, emotional intelligence test will be particularly relevant since it has been reported that effective management of ...
ABSTRACT This study explores the factors influencing the acceptance of online waqf, generally ter... more ABSTRACT This study explores the factors influencing the acceptance of online waqf, generally termed as Islamic e-donations in Malaysia. The technology acceptance model (TAM) was used as a baseline theory. Questionnaire survey was conducted. The data of the survey were analyzed using Partial Least Square (PLS) approach. Results indicate that perceived usefulness, perceived ease of use, perceived religiosity and amount of information are instrumental in influencing one’s decision to perform online waqf. Importantly, the results of this study will extend current knowledge on technology acceptance, and online waqf particularly. The results propagate valuable insights for Islamic banking institutions to introduce online waqf in the future where the factors analyzed could be used as a guideline for better planning and implementation of online waqf. Limitations and future researches are provided.
International Journal of Business and Society, Jun 18, 2010
Abstract: The purpose of this study is to examine the factors that determine Qardhul Hassan finan... more Abstract: The purpose of this study is to examine the factors that determine Qardhul Hassan financing acceptance among Malaysian bank customers. Explained in more detail, the main objectives of the study are twofold. First is to test the applicability of conventional theory, notably theory of reasoned action (TRA) to the Qardhul Hassan financing acceptance. Second is to examine the effect of pricing to Qardhul Hassan financing acceptance. TRA was employed in order to examine its applicability to the context of Qardhul Hassan ...
This study explores the factors influencing the acceptance of online waqf, generally termed as Is... more This study explores the factors influencing the acceptance of online waqf, generally termed as Islamic e-donations in Malaysia. The technology acceptance model (TAM) was used as a baseline theory. Questionnaire survey was conducted. The data of the survey were analyzed using Partial Least Square (PLS) approach. Results indicate that perceived usefulness, perceived ease of use, perceived religiosity and amount of information are instrumental in influencing one’s decision to perform online waqf. Importantly, the results of this study will extend current knowledge on technology acceptance, and online waqf particularly. The results propagate valuable insights for Islamic banking institutions to introduce online waqf in the future where the factors analyzed could be used as a guideline for better planning and implementation of online waqf. Limitations and future researches are provided.
The objective of this study is to examine the factors affect the local people of Labuan to accept... more The objective of this study is to examine the factors affect the local people of Labuan to accept ar-Rahnu shop (Islamic-based pawnshop). Considering this objective, the current study tends to develop a model, a theoretical framework to explain the factors influencing consumers' acceptance of Islamic-based pawnshop. The model was tested with a survey sample (N = 384). The model labeled as an ARSAM (ar-Rahnu Shop Acceptance Model). Findings are useful for the local authorities or businesses to take initiative to develop an ar-Rahnu shop in order to promote Islamic-based economy among women as well as men minority. It is also treated as an eye-opener about the importance of having that system in Labuan. Totally, the study renders an overview of the ar-Rahnu shop acceptance among the Labuan local people, thus creating a chance to suggest a policy either to introduce an ar-Rahnu shop or to make the existing conventional pawnshops introduce window for ar-Rahnu.
The study develops a model to explicate investor decision making process towards selection of Isl... more The study develops a model to explicate investor decision making process towards selection of Islamic mutual fund. Based on theory of reasoned action (TRA), we specifically investigate the effects of attitude, social influence and amount of information on the decision to invest in Islamic mutual fund. The model is evaluated using survey data from 126 potential investors for Islamic mutual funds. This study finds attitude, social influence and amount of information are significant predictors. This study supports the applicability of the TRA. This study also offers fresh new insights for the Islamic financial institutions. More specifically, the results suggest that managers should consider the factors tested in the present study for their future Islamic mutual fund products. Managerial implications and limitations are also noted.
The tourism industry in Sabah has been identified as one key sector to be promoted under the Saba... more The tourism industry in Sabah has been identified as one key sector to be promoted under the Sabah Development Corridor (SOC) Blue Print (2008-202S). The main objective of this plan is to promote the state as premier tourist destination. Given that, research should focus on the hospitality industry to provide managerial implications with regard to training and development of service workforce to empower them to provide world class service. One area worthy of empirical investigations is the performance of emotional labor as part and parcel of service work. The present study was thus undertaken to examine the process of emotional labor, operationalized as surface acting and deep acting, as performed by hotel workers in Sabah and the Federal Territory of labuan. The study also attempted to determine two consequences of performing emotional labor namely job satisfaction and emotional exhaustion. Further, it investigated the role of two organizational factors (i.e., support and job auton...
The purpose of this paper is to examine the factors that affecting Malaysian bank customers accep... more The purpose of this paper is to examine the factors that affecting Malaysian bank customers acceptance of banking channels namely branch banking, ATM banking, telephone banking and Internet banking. Considering this objective in mind, the current study tends to develop a model, a theoretical framework that explains the factors affecting banking channels adoption from a Malaysian point of view. The model was tested with a survey sample (n = 241). Results suggest that convenience factors are the most influential drivers in branch channel adoption, assurance factors are the most influential drivers in ATM adoption, informativeness factors are the most influential drivers in telephone banking adoption while assurance factors are the essential factors in impacting Internet banking adoption. This study indeed suffers from two main limitations that lead for a potential future research in this field of knowledge. Worth to mention, the first limitation is on its limited number of measures ap...
The study develops a model to explicate investor decision making process towards selection of Isl... more The study develops a model to explicate investor decision making process towards selection of Islamic mutual fund. Based on theory of reasoned action (TRA), we specifically investigate the effects of attitude, social influence and amount of information on the decision to invest in Islamic mutual fund. The model is evaluated using survey data from 126 potential investors for Islamic mutual funds. This study finds attitude, social influence and amount of information are significant predictors. This study supports the applicability of the TRA. This study also offers fresh new insights for the Islamic financial institutions. More specifically, the results suggest that managers should consider the factors tested in the present study for their future Islamic mutual fund products. Managerial implications and limitations are also noted.
Journal of Internet Banking and Commerce, Apr 1, 2012
The aim of this study is to investigate the factors that determine the local people of Sabah (als... more The aim of this study is to investigate the factors that determine the local people of Sabah (also known as Sabahan) bank customers' intention to use mobile banking. This study extends the applicability of the Technology Acceptance Model (TAM) to mobile banking and includes “perceived credibility”,“perceived enjoyment” and “perceived selfefficacy”, in addition to “perceived usefulness” and “perceived ease of use”. The results indicate that perceived credibility, perceived enjoyment and perceived self-efficacy are ...
... hotels and resorts are luring our skilled workforce in Sabah and Labuan to work for them by o... more ... hotels and resorts are luring our skilled workforce in Sabah and Labuan to work for them by offering more lucrative salaries (Daily ... In context of the hotel industry, emotional intelligence test will be particularly relevant since it has been reported that effective management of ...
ABSTRACT This study explores the factors influencing the acceptance of online waqf, generally ter... more ABSTRACT This study explores the factors influencing the acceptance of online waqf, generally termed as Islamic e-donations in Malaysia. The technology acceptance model (TAM) was used as a baseline theory. Questionnaire survey was conducted. The data of the survey were analyzed using Partial Least Square (PLS) approach. Results indicate that perceived usefulness, perceived ease of use, perceived religiosity and amount of information are instrumental in influencing one’s decision to perform online waqf. Importantly, the results of this study will extend current knowledge on technology acceptance, and online waqf particularly. The results propagate valuable insights for Islamic banking institutions to introduce online waqf in the future where the factors analyzed could be used as a guideline for better planning and implementation of online waqf. Limitations and future researches are provided.
International Journal of Business and Society, Jun 18, 2010
Abstract: The purpose of this study is to examine the factors that determine Qardhul Hassan finan... more Abstract: The purpose of this study is to examine the factors that determine Qardhul Hassan financing acceptance among Malaysian bank customers. Explained in more detail, the main objectives of the study are twofold. First is to test the applicability of conventional theory, notably theory of reasoned action (TRA) to the Qardhul Hassan financing acceptance. Second is to examine the effect of pricing to Qardhul Hassan financing acceptance. TRA was employed in order to examine its applicability to the context of Qardhul Hassan ...
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