06 Jul 2024

Big Tech platforms: mall, newspaper, or something else?

The Pruneyard is “an iconic destination and experience designed to make the everyday extraordinary.” It’s also, according to the US Supreme Court, a business establishment that is open to the public to come and go as they please. The views expressed by members of the public in passing out pamphlets or seeking signatures for a petition thus will not likely be identified with those of the owner. Pruneyard Shopping Center v. Robins, in which a student group ended up being allowed to distribute their leaflets in some areas of the mall, is a Supreme Court case that keeps coming up in discussions about what kinds of regulation are appropriate for the “Big Tech” companies.

Is a Big Tech platform more like a mall, or more like a newspaper? Making the best case for the newspaper option, Mike Masnick at Techdirt asserts that the Big Tech companies have broad First Amendment rights that extend to cover many design and business model decisions. This point of view is pretty far outside the mainstream—if the First Amendment really extended that far into protecting business models, then the Fair Credit Reporting Act would be unconstitutional, and lenders and fintech companies would have the right to spread any kind of negative information about anyone (up to the generous limits of libel law). On the extreme end of the other side, of course, we hear from far right and far left politicians who want to shut down even classic First Amendment media such as newspapers and newspaper-like web sites.

In the middle, though, the tricky part is to figure out is which online platforms are more like a mall, where permitting the people who use it to exercise their own personal rights is not an unconstitutional infringement of the platform owner’s rights, as covered in the Pruneyard decision…

Here the requirement that appellants permit appellees to exercise state-protected rights of free expression and petition on shopping center property clearly does not amount to an unconstitutional infringement of appellants’ property rights under the Taking Clause. There is nothing to suggest that preventing appellants from prohibiting this sort of activity will unreasonably impair the value or use of their property as a shopping center. The PruneYard is a large commercial complex that covers several city blocks, contains numerous separate business establishments, and is open to the public at large. The decision of the California Supreme Court makes it clear that the PruneYard may restrict expressive activity by adopting time, place, and manner regulations that will minimize any interference with its commercial functions.

…and when is a site more like a newspaper? It makes sense in principle to treat a privately owned platform as a mall in situations where it works like a mall, and people want or need to do the kinds of things they do in a mall, but how do you draw the line?

A state law writing assigment, direct from the Supreme Court

The mall or newspaper question has been in the news lately because of the Supreme Court’s decision in Moody v. Netchoice, which is largely a writing assignment for state legislators. (full decision PDF) The task that the Court has set for legislators is to come up with laws that can somehow take a whack at Big Tech’s multifarious villainy—mental health harms, child exploitation, national security threats, fraud, and all the rest—and to draft those laws in a way that clearly treats an online version of the Pruneyard Shopping Center, a place where the rights of the users outweigh the rights of the platform owner, differently from a site that works like a newspaper.

But instead of getting too far into the weeds on the mall or newspaper question, what about other options? Big Tech has qualities more similar to other businesses that are covered by other kinds of laws.

Regulation is justified by the scale and impact of the gambling and credit reporting industries. Even though a hypothetical Techdirt for slot machine designers or Techdirt for credit bureaus could stretch out a First Amendment argument to cover those two cases, in reality they’re regulated. State legislatures need to identify and regulate a Big Tech business practice in a way that will also hold up in court. Fortunately, there is one that’s far enough away from speech to clearly avoid First Amendment issues: surveillance, or cross-context tracking.

Cross-context tracking includes using pixels, SDKs, or “conversion tracking” APIs as a way for any business to send information about any person to the Big Tech company. (More about conversion tracking, from Consumer Reports). Cross-context tracking also takes place within Big Tech companies, when, for example, the same company owns both a video sharing platform and a web browser, and uses data collected by the browser to personalize ads on the video sharing platform.

Cross-context tracking affects hundreds of billions of dollars in advertising and content, as well as people’s opportunities in housing, employment, and other areas. So we should be able to avoid asking mall or newspaper? as much as possible and work toward building a consensus: a company that collects or accepts tracking data about people’s actions in one context in order to inform decisions that affect them in another context is holding itself out as a networked meeting place for other people’s transactions, and in need of licensing. The tracking is in no way expressive by the Big Tech company. It’s an inbound flow of data, not outbound, and the company has no knowledge or control of what the tracking events will be.

Just as states regulate and inspect any business with a gambling or liquor license, a state licensing agency for cross-context tracking would be able to handle citizen complaints about Big Tech platforms. Even if you believe that cross-context behavioral advertising is a net economic win, the people subject to it face more than enough risks to justify a state-level licensing system. For the state whose legislature can get cross-context tracking licenses into law, it’s a win-win:

  • Licensing decisions for cross-context tracking could take into account policy goals such as requiring adequate staffing for security support.

  • Costs to the state government could be minimized. A company would be required to disclose its own cross-context tracking in its license application, state regulators wouldn’t have to go try to figure it out. And objections to licenses could be raised through public comment forms and meetings.

  • A site could cleanly avoid regulation by staying out of the cross-context tracking business and not applying for a license.

  • Can promote fair competition because the tracking that requires a license would be across contexts, not owners. A Big Tech company that gained a new context, such as a site or app, by acquisition would need to update its license.

A licensing bill covering cross-context tracking could get support from a variety of interests, including people who already believe in the harms of cross-context tracking and want fewer, better-run companies doing it, and people who are neutral or even slightly positive about the tracking part but want to use future public meetings about tracking license renewals as a way to get Big Tech to improve their behavior toward their state’s citizens and businesses. Small business owners could show up at a license renewal meeting and have real impact, not just get rounded up to advocate for Big Tech and against privacy one day a year while their support tickets go to oblivion the rest of the time. And maybe, as Big Tech platforms increasingly resemble the spawn of the arbitrary top-down decision-making of a credit report and the psychological manipulation of a slot machine, the answer to the mall or newspaper question is neither.

More: surveillance licensing in practice