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Recent Solutions
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user_acf7d1
Bug: orange banner on iOS app: "Ring Home trial ends in 9 days" despite me having a subscription already
This happened after setting up a new camera (adding to a system where I already had 5 cameras) It does not appear to be related to the recent, disastrous launch of the new plans. I contacted support by chat and was blown off. Diana Frances was unable to understand the issue (trainee? new employee?)
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•11-11-2024 09:53:22
user_8f2ebf
help with subscription payment failure
Hello Team I am trying repeatedly to start subscription for my RING Doorbell. I keep getting same error message as below. "Opps: something went wrong, please try again " So I tried this payment again and again, using 1. different valid credit cards. I even got a confirmation from bank that the credi
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•11-11-2024 12:45:47
user_0f866e
How do I delete a location?
How do I delete a location on the app or website?
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•11-11-2024 07:39:46
Recent Discussions
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user_04535f
Notifications
I have three ring cameras around my home. I just added a ring battery doorbell. I get notifications on my iPhone for all three except the new ring doorbell. I cannot figure out why that particular one is not sending me notifications when somebody walks up to it. I called Ring Support And they could
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•13-11-2024 12:10:04
user_464418
Ring Base Not Loud Enough
I've seen older posts on this, was hoping that by now Ring has come up with a solution: The Base Alarm is not loud enough to hear upstairs or downstairs. I had a Dome Siren, it wasn't very good but is now dead. It appears these are no longer made which is not surprising. It appears the only option
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•12-11-2024 11:55:49
OmegaSupreme
Suggestions to Improve Ring Alarm
Here are some suggestions on how Ring Alarm can be improved: (Apologies in advance if some of these suggestions are already possible or have already been given by someone else) Have chirps for when contact sensors are closed instead of just when they’re opened Snooze multiple Chime Alerts for Rin
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•12-11-2024 11:37:54
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