"A web-based what-if scenario analysis tool for performance improvement of ..."

Claudio Bartolini et al. (2011)

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type: Conference or Workshop Paper

metadata version: 2021-08-08

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Claudio Bartolini, Cesare Stefanelli, Davide Targa, Mauro Tortonesi:
A web-based what-if scenario analysis tool for performance improvement of IT support organizations. CNSM 2011: 1-5

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