"Technology adoption model and a road map to successful implementation of ITIL."

Norita B. Ahmad et al. (2013)

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DOI: 10.1108/JEIM-07-2013-0041

access: closed

type: Journal Article

metadata version: 2020-04-02

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Norita B. Ahmad, Noha Tarek Amer, Faten Qutaifan, Azza Alhilali:
Technology adoption model and a road map to successful implementation of ITIL. J. Enterp. Inf. Manag. 26(5): 553-576 (2013)

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