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ORCID19th EGOV 2020: Linköping, Sweden
- Gabriela Viale Pereira
, Marijn Janssen, Habin Lee, Ida Lindgren, Manuel Pedro Rodríguez Bolívar, Hans Jochen Scholl, Anneke Zuiderwijk:
Electronic Government - 19th IFIP WG 8.5 International Conference, EGOV 2020, Linköping, Sweden, August 31 - September 2, 2020, Proceedings. Lecture Notes in Computer Science 12219, Springer 2020, ISBN 978-3-030-57598-4
E-Government Foundations
- Göran Goldkuhl:
Between Overexploitation and Underexploitation of Digital Opportunities - A Case Study with Focus on Affordances and Constraints. 3-14 - Sara Hofmann, Christian Østergaard Madsen, Bettina Distel:
Developing an Analytical Framework for Analyzing and Comparing National E-Government Strategies. 15-28 - Johan Magnusson, Jwan Khisro, Ulf Melin:
A Pathology of Public Sector IT Governance: How IT Governance Configuration Counteracts Ambidexterity. 29-41 - Luca Tangi, Marijn Janssen, Michele Benedetti, Giuliano Noci:
Barriers and Drivers of Digital Transformation in Public Organizations: Results from a Survey in the Netherlands. 42-56
E-Government Services and Open Government
- Muhammad Afzal, Panos Panagiotopoulos:
Smart Policing: A Critical Review of the Literature. 59-70 - Jwan Khisro:
Utilizing an Investment Instrument for Digital Transformation: A Case Study of a Large Swedish Municipality. 71-81 - Peter Kuhn, Dian Balta:
Service Quality Through Government Proactivity: The Concept of Non-interaction. 82-95 - Markko Liutkevicius, Karl Ivory Pappel, Sidra Azmat Butt, Ingrid Pappel:
Automatization of Cross-Border Customs Declaration: Potential and Challenges - A Case Study of the Estonian Customs Authority. 96-109 - Gianluca Misuraca, Gianluigi Viscusi:
AI-Enabled Innovation in the Public Sector: A Framework for Digital Governance and Resilience. 110-120 - Mille Edith Nielsen, Christian Østergaard Madsen, Mircea Filip Lungu:
Technical Debt Management: A Systematic Literature Review and Research Agenda for Digital Government. 121-137 - Willem Pieterson, Cindy Weng:
Measure What Matters: A Dual Outcome Service Quality Model for Government Service Delivery. 138-150 - Jeremy Rose, Jesper Holgersson, Eva Söderström:
Digital Inclusion Competences for Senior Citizens: The Survival Basics. 151-163 - Hendrik Scholta, Sebastian Halsbenning, Bettina Distel, Jörg Becker:
Walking a Mile in Their Shoes - A Citizen Journey to Explore Public Service Delivery from the Citizen Perspective. 164-178 - Søren Skaarup:
The Role of Domain-Skills in Bureaucratic Service Encounters. 179-196 - Sélinde van Engelenburg, Boriana Rukanova, Wout Hofman, Jolien Ubacht, Yao-Hua Tan, Marijn Janssen:
Aligning Stakeholder Interests, Governance Requirements and Blockchain Design in Business and Government Information Sharing. 197-209 - Maria A. Wimmer, Alessia C. Neuroni, Jan Thomas Frecè:
Approaches to Good Data Governance in Support of Public Sector Transformation Through Once-Only. 210-222 - Stijn Wouters, Marijn Janssen, Joep Crompvoets:
Governance Challenges of Inter-organizational Digital Public Services Provisioning: A Case Study on Digital Invoicing Services in Belgium. 223-235
Open Data: Social and Technical Aspects
- Raissa Barcellos, Flávia Bernardini, José Viterbo:
A Methodology for Retrieving Datasets from Open Government Data Portals Using Information Retrieval and Question and Answering Techniques. 239-249 - Jonathan Crusoe, Elisabeth Gebka, Karin Ahlin:
Open Government Data from the Perspective of Information Needs - A Tentative Conceptual Model. 250-261 - Jonathan Crusoe, Anthony Simonofski, Antoine Clarinval:
Towards a Framework for Open Data Publishers: A Comparison Study Between Sweden and Belgium. 262-274 - Jonathan Crusoe, Anneke Zuiderwijk, Ulf Melin:
Open Government Data Systems: Learning from a Public Utility Perspective. 275-289 - Johan Linåker, Per Runeson:
Collaboration in Open Government Data Ecosystems: Open Cross-sector Sharing and Co-development of Data and Software. 290-303 - Iryna Susha, Maartje Flipsen, Wirawan Agahari, Mark de Reuver:
Towards Generic Business Models of Intermediaries in Data Collaboratives: From Gatekeeping to Data Control. 304-315
AI, Data Analytics, and Automated Decision Making
- Yingying Gao, Marijn Janssen:
Generating Value from Government Data Using AI: An Exploratory Study. 319-331 - Mariachiara Mecati, Flavio Emanuele Cannavò, Antonio Vetrò, Marco Torchiano:
Identifying Risks in Datasets for Automated Decision-Making. 332-344 - Euripidis N. Loukis, Niki Kyriakou, Manolis Maragoudakis:
Using Government Data and Machine Learning for Predicting Firms' Vulnerability to Economic Crisis. 345-358
Smart Cities
- Devin Diran, Anne Fleur van Veenstra:
Towards Data-Driven Policymaking for the Urban Heat Transition in The Netherlands: Barriers to the Collection and Use of Data. 361-373 - Manuel Pedro Rodríguez Bolívar, Cristina Alcaide-Muñoz, Laura Alcaide-Muñoz:
Identifying Strategic Planning Patterns of Smart Initiatives. An Empirical Research in Spanish Smart Cities. 374-386 - Manuel Pedro Rodríguez Bolívar, Cinthia L. Villamayor Arellano, Laura Alcaide-Muñoz:
Demographical Attributes Explaining Different Stages of OG Development in Spanish Local Governments. 387-399 - Aurora Sánchez-Ortiz, Mauricio Solar, Elsa Estevez, Gabriela Viale Pereira:
Identification of Competencies and Teaching Models for the Governance of Smart Sustainable Cities in the South American Context. 400-411
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