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International Journal of Service Science, Management, Engineering, and Technology, Volume 12
Volume 12, Number 1, 2021
- Santosh Dev, Swati Sharma
:
Employee Satisfaction and Gender: A Study of Indian Banks. 1-16 - Javaid Akhter, Deepak Tandon
, Gaurav Kulshreshtha:
The Effectiveness of Credit-to-GDP Gap as a Leading Indicator of Banking Crises in India. 17-37 - Brian J. Galli
:
Cost Estimation Methods in Quality Management and Continuous Improvement: A Reflection of the Relationship. 38-61 - Youngkeun Choi
:
A Study of the Antecedents of e-WOM in Social Commerce Platform. 62-76 - Harendra Kumar
, Shailendra Giri:
A New Approach for Solving the Flow Shop Scheduling Problem Through Neural Network Technique With Known Breakdown Time and Weights of Jobs. 77-96 - Amit Kumar Arora
, Ankit Panchal:
Human Resources Accounting Disclosure Practices (HRADP): A Review. 97-110 - Shefali Srivastava
:
Exploring Enablers of Value Co-Creation in the Healthcare Service Delivery: An Internal Customer Perspective. 111-126 - Basma E. El-Demerdash, Assem A. Tharwat, Ihab A. El-Khodary:
A Unified Mathematical Model for Stochastic Data Envelopment Analysis. 127-141 - Antoine Trad
:
The Business Transformation Framework and Enterprise Architecture Framework for Managers in Business Innovation: An Applied Holistic Mathematical Model. 142-181
Volume 12, Number 2, 2021
- Brian J. Galli
, Miriam F. Bongo
, Kafferine D. Yamagishi
, Lanndon A. Ocampo
:
A Critical Literature Analysis of the Relationships of Marketing and Strategic Planning Under Project Environments. 1-24 - Pooja, Vishal Bhatnagar:
A Prospect on an Intelligent Recommender System. 25-43 - Aashish Bhardwaj
, Vikas Kumar
:
Electronic Healthcare Records: Indian vs. International Perspective on Standards and Privacy. 44-58 - Mohammed Hasan AlHashmi, Mehmood Khan, Mian M. Ajmal
:
Implementing Sustainable Procurement Strategy in the Oil and Gas Sector: Analytic Hierarchy Process Approach. 59-77 - Nila Armelia Windasari, Fu-ren Lin
:
Explicating Open Innovation Using Service-Dominant Logic: Strategic Implications. 78-98 - Tim Brouns, Roxane Rexin, Kai Externbrink:
Role Conflict as Mediator Between Transformational Leadership and Change-Related Outcomes. 99-110 - Hullash Chauhan, Suchismita Satapathy
, Ashok Kumar Sahoo:
An Integrated Swara and QFD Approach to Minimize Mental Stress of Indian Farmers. 111-131 - Chakib Ben Njima, Anouar Benamor, Hassani Messaoud:
A New Robust Adaptive Sliding Mode Control for Discrete-Time Systems With Time-Varying State Delay: Application to Diesel Engine Control. 132-153 - Bhukya Krishna Priya
, Ramasubramanian Natarajan:
Improving the Lifetime of Phase Change Memory by Shadow Dynamic Random Access Memory. 154-168 - Hazem Hassan Ali, Nashwa Ahmad Kamal, Ghada Said Elbasuony
:
Two-Level Grid-Side Converter-Based STATCOM and Shunt Active Power Filter of Variable-Speed DFIG Wind Turbine-Based WECS Using SVM for Terminal Voltage. 169-202
Volume 12, Number 3, 2021
- Jitendra Singh
, Vikas Kumar
:
End-User-Driven Approach for Regulatory Compliance in the Public Cloud. 1-19 - Siti Falindah Padlee, Siti Zulaieqa Mohd Hat
, Hayatul Safrah Salleh, Siti Nur
:
Modeling Service Quality and Satisfaction of Evacuation Center Using Partial Least Squares Structural Equation Modeling (PLS-SEM). 20-33 - Nazar Rasheed Nori, Sandeep Kumar Gupta
:
The Role of Industrial Ecology in Maximizing the Value of the Organization: A Case Study of Mineral Water Industry Organizations of Duhok City, Iraq. 34-53 - Aastha Sawhney, Vandana Ahuja
:
Drivers of Social Media Content Marketing in the Banking Sector: A Literature Review. 54-72 - Luna Leoni
, Massimo Aria
:
A Thirty-Year Bibliometric Analysis on Servitization. 73-95 - Manal M. Tantawi
, Aya Naser, Howida A. Shedeed, Mohamed Fahmy Tolba:
Classifying Electroencephalogram (EEG) Signals Using BAT-SVM Classifier for Detecting Epilepsy. 96-115 - Shankha Shubhra Goswami
, Dhiren Kumar Behera
:
An Analysis for Selecting Best Smartphone Model by AHP-TOPSIS Decision-Making Methodology. 116-137 - Umar Farooq, Ghulam Mohammad Rather:
Millimeter Wave Communication Networks: Evolution, Challenges, and Potential Applications. 138-153 - Mohsen Rouached:
Web Service Composition Security: A Three-Dimensions Overview. 154-174 - Daniel Adrian Doss
, Russ Henley, David Hughes McElreath, Steve L. Mallory, Balakrishna Gokaraju, Raymond C. Tesiero, Qiuqi Hong, Linda N. Taylor:
The Capability Maturity Model Integrated as a Market Engineering Maturity Model. 175-196
Volume 12, Number 4, 2021
- Brian J. Galli
, Lincoln C. Wood
:
How to Apply System Analysis and System Thinking to Lean Six Sigma Initiatives. 1-25 - Youngkeun Choi
:
A Study of the Role of Trust in Sharing Economy in the Tourism Industry. 26-38 - Nermine M. Khalifa, Mona M. Abd Elghany, Marwa M. Abd Elghany:
The Potential of Social Media in Emerging Supply Chain Management. 39-58 - Suchismita Satapathy
:
Analysis of Harvesting Sustainability: A Study on the Indian Agrisector. 59-67 - Naima Jbeli, Zohra Sbaï
:
On Improving Model Checking of Time Petri Nets and Its Application to the Formal Verification. 68-84 - Mounir Ketata, Zied Loukil, Faïez Gargouri
:
Intervention Planning in ITIL Context: Constraint-Based Modeling and Symmetry-Based Filtering Techniques. 85-109 - Hatim Guermah, Bassma Guermah, Tarik Fissaa, Hatim Hafiddi, Mahmoud Nassar
:
Dealing With Context Awareness for Service-Oriented Systems: An Ontology-Based Approach. 110-131 - Jalal Rajeh Hanaysha, Isam Saleh
, Suhaidah Hussain, Khai Loon Lee
, Zahari Abu Bakar:
Determinants of Firm Performance in Automotive Industry: Empirical Insights From Malaysia. 132-148 - Doaa Ezzat, Safaa El-Sayed Amin
, Howida A. Shedeed, Mohamed F. Tolba:
A New Nanorobots Movement Control Strategy for Treating Cancer. 149-163 - Elangovan Ramanujam
, S. Padmavathi
:
Statistical Assessment of Ambient Assistive Techniques by Elders to Enhance Their Well Being From Fall Events. 164-179
Volume 12, Number 5, 2021
- Pratap Chandra Mandal:
Services and Their New Realities: Challenges, Opportunities, and Initiatives. 1-13 - Ahmad Rajaa Al-Batayneh, Amineh A. Khaddam, Hani Jaza'a Irtaimeh, Suliman Raja Al-Batayneh:
Drivers of Performance Indicators for Success of Green SCM Strategy and Sustainability Performance: The Mediator Role Innovation Strategy. 14-28 - Ann Myril Chua Tiu
, Reciel Ann B. Tanaid, Jonash Oropeza Durano, Esperanza M. Del Fierro, Kafferine D. Yamagishi
, Maria Esther Medalla, Dharyll Prince M. Abellana
, Brian J. Galli
, Celbert Mirasol Himang
, Lanndon A. Ocampo
:
Analytical Evaluation of Food Safety Knowledge and Practices of Street Food Vending in the Philippines. 29-52 - Ying Yan Tan
:
Standardization Efforts in Small Businesses: The Pre Saga of Standardization of Services in Malaysian SMEs. 53-67 - Ulrich Lichtenthaler:
Profiting From Digital Transformation?: Combining Data Management and Artificial Intelligence. 68-79 - Elangovan Ramanujam
, S. Padmavathi
, L. Amreesh Baskar, P. Niwin:
Ensemble Feature Selection for the Recognition of Human Activities and Postural Transitions on Smartphones. 80-101 - Yazan Emnawer Al-Haraisa, Noor Al-Ma'aitah, Khalaf Al-Tarawneh, Ahmad Abuzaid
:
Talent Management Practices and Competitive Advantage: Evidence From the Jordanian Insurance Sector. 102-115 - Theodoros Kalandatzis, Alina Hyz
:
Empirical Analysis of the Phenomenon of Job Burnout Among Employees in the Banking Sector. 116-132 - Manju Lata
, Vikas Kumar
:
Standards and Regulatory Compliances for IoT Security. 133-147 - Hullash Chauhan, Suchismita Satapathy
, Ashok Kumar Sahoo:
A QFD Approach Based on Fuzzy TOPSIS to Reduce the Mental Stress of Farmers: A Case Study of Odisha. 148-166
Volume 12, Number 6, 2021
- Debasis Neogi
:
Combating Cyber Crime: How Can Technology Intervention Supplement Legal Provisioning? 1-15 - Shamsuddin Ahmed:
A Hybrid Methodology for Dental Hospital Quality Performance Gap Using HOQ and Process Analysis. 16-42 - Zineb Edrissi, Zitouni Beidouri, Otmane Bouksour
:
Airport Passenger Flow: Contribution of Applied Models to Performance. 43-55 - Jalal Rajeh Hanaysha, Mohammed Emad Al Shaikh, Haitham M. Alzoubi:
Importance of Marketing Mix Elements in Determining Consumer Purchase Decision in the Retail Market. 56-72 - Amandeep Dhaliwal
, Shilpa Arora:
Rapid Response Logistics: Strategies, Models, and Technologies for Effective Supply Chain Management. 73-88 - Vishu Singhvi, Prateek Srivastava
:
Evaluation of Consumer Reviews for adidas Sports Brands Using Data Mining Tools and Twitter APIs. 89-104 - Jishnu Bhattacharyya
, Soumyadeep Kundu, Manoj Kumar Dash
, Shivam Dolhey:
An Investigation on Consumer Switching Behavior in an Asian Telecommunication Market. 105-125 - Khalaf Al-Tarawneh:
Organizational Commitment and Its Impact on Job Performance: A Case From Jordan. 126-140 - Pankaj M. Madhani
:
Lean Six Sigma in Finance and Accounting Services for Enhancing Business Performance. 141-165 - Rajeev Kumar
, Dilip Kumar:
Customer Purchase Intention Towards Dairy Products: An Empirical Study Through SEM. 166-180
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