"IT Incident Management as a Collaborative Process: A Visualization Tool ..."

Claudio Bartolini (2008)

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DOI: 10.1007/978-3-642-03354-4_59

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-21

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Claudio Bartolini:
IT Incident Management as a Collaborative Process: A Visualization Tool Inspired to Social Networks. CollaborateCom 2008: 824-830

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