"A Procedural Approach for Evaluating the Performance of Business Processes ..."

Thiago Mendes, Simone Santos (2016)

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DOI: 10.1007/978-3-319-62386-3_23

access: closed

type: Conference or Workshop Paper

metadata version: 2017-08-22

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Thiago Mendes, Simone Santos:
A Procedural Approach for Evaluating the Performance of Business Processes Based on a Model of Quantative and Qualitative Measurements. ICEIS (Revised Selected Papers) 2016: 515-534

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