"Extraction of the Customer Satisfaction in the Call Center Using Feelings ..."

Yoko Kobayashi, Kazuhiko Tsuda (2016)

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DOI: 10.1109/IIAI-AAI.2016.134

access: closed

type: Conference or Workshop Paper

metadata version: 2023-03-24

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Yoko Kobayashi, Kazuhiko Tsuda:
Extraction of the Customer Satisfaction in the Call Center Using Feelings Dictionary. IIAI-AAI 2016: 98-102

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