"A cloud-based solution for the performance improvement of IT support ..."

Claudio Bartolini et al. (2012)

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DOI: 10.1109/NOMS.2012.6212014

access: closed

type: Conference or Workshop Paper

metadata version: 2017-06-05

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Claudio Bartolini, Cesare Stefanelli, Davide Targa, Mauro Tortonesi:
A cloud-based solution for the performance improvement of IT support organizations. NOMS 2012: 953-960

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