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"Distributed Scheduling to Support a Call Center: A Cooperative Multiagent ..."
Frances M. T. Brazier et al. (1999)
- Frances M. T. Brazier, Catholijn M. Jonker, Frederik Jan Jüngen, Jan Treur:
Distributed Scheduling to Support a Call Center: A Cooperative Multiagent Approach. Appl. Artif. Intell. 13(1-2): 65-90 (1999)
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