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"Core process management practices, quality tools and quality improvement ..."
Evangelos L. Psomas, Christos V. Fotopoulos, Dimitris Kafetzopoulos (2011)
- Evangelos L. Psomas, Christos V. Fotopoulos, Dimitris Kafetzopoulos:
Core process management practices, quality tools and quality improvement in ISO 9001 certified manufacturing companies. Bus. Process. Manag. J. 17(3): 437-460 (2011)
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