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"On Accommodating Customer Flexibility in Service Systems."

Yu-Tong He, Douglas G. Down (2009)

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DOI: 10.3138/INFOR.47.4.289

access: closed

type: Journal Article

metadata version: 2020-04-16

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Yu-Tong He, Douglas G. Down:
On Accommodating Customer Flexibility in Service Systems. INFOR Inf. Syst. Oper. Res. 47(4): 289-295 (2009)

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