"The disciplined customer: A video-based study of automated self-service ..."

Xinzhi Xu, Christian Greiffenhagen (2024)

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DOI: 10.1177/14614448241251793

access: open

type: Journal Article

metadata version: 2024-12-09

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Xinzhi Xu, Christian Greiffenhagen:
The disciplined customer: A video-based study of automated self-service hotels. New Media Soc. 26(9): 5013-5038 (2024)

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