"Performance management and quantitative modeling of IT service processes ..."

Carlos Raniery Paula dos Santos et al. (2011)

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DOI: —

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type: Conference or Workshop Paper

metadata version: 2021-08-08

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  dblp key:
  - conf/cnsm/SantosGCLSA11
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  - https://dblp.org/rec/conf/cnsm/SantosGCLSA11
Carlos Raniery Paula dos Santos, Lisandro Zambenedetti Granville, Winnie Cheng, David Loewenstern, Larisa Shwartz, Nikos Anerousis:
Performance management and quantitative modeling of IT service processes using mashup patterns. CNSM 2011: 1-9

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