"Critical issues in CRM adoption and implementation."

Jane Chang et al. (2002)

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DOI: 10.1504/IJSTM.2002.001633

access: closed

type: Journal Article

metadata version: 2020-07-30

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Jane Chang, David C. Yen, Dale Young, Cheng-Yuan Ku:
Critical issues in CRM adoption and implementation. Int. J. Serv. Technol. Manag. 3(3): 311-324 (2002)

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