"Integrated feedback control reporting for improving quality of technical ..."

Ahmad Tabeh Khalilian, Othman Ibrahim, Mehrbakhsh Nilashi (2017)

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DOI: 10.1016/J.TELE.2017.08.007

access: closed

type: Journal Article

metadata version: 2020-02-24

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Ahmad Tabeh Khalilian, Othman Ibrahim, Mehrbakhsh Nilashi:
Integrated feedback control reporting for improving quality of technical service reporting in IT service management. Telematics Informatics 34(8): 1736-1771 (2017)

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