Export Citations
Save this search
Please login to be able to save your searches and receive alerts for new content matching your search criteria.
- articleMarch 2011
Exploring the wiki user experience: The effects of training spaces on novice user usability and anxiety towards wiki editing
Interacting with Computers (IWC), Volume 23, Issue 2Pages 117–128https://doi.org/10.1016/j.intcom.2010.11.002With the advent of Web 2.0, the number of IT systems used in university courses is growing. Yet research consistently shows that a significant proportion of students are anxious about computer use. The quality of first experience with computers has been ...
- articleJanuary 2011
Usability evaluation of voiceprint authentication in automated telephone banking: Sentences versus digits
Interacting with Computers (IWC), Volume 23, Issue 1Pages 57–69https://doi.org/10.1016/j.intcom.2010.10.001This paper describes an experiment to investigate the usability of voiceprints for customer authentication in automated telephone banking. The usability of voiceprint authentication using digits (random strings and telephone numbers) and sentences (...
- articleMay 2010
Usable security: User preferences for authentication methods in eBanking and the effects of experience
Interacting with Computers (IWC), Volume 22, Issue 3Pages 153–164https://doi.org/10.1016/j.intcom.2009.10.001Multi-factor authentication involves the use of more than one mode in authentication processes and is typically employed to increase security compared to a fixed password (knowledge-based mode). This research compared three different eBanking ...
- articleMarch 2007
Functionality and usability in design for eStatements in eBanking services
Interacting with Computers (IWC), Volume 19, Issue 2Pages 241–256https://doi.org/10.1016/j.intcom.2006.08.010The current Internet Banking (eBanking) marketplace is highly functionally convergent. Electronic statement (eStatement) functionality is an area of potential competitive advantage. This paper describes an experiment in which a group of bank customers (...
