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- posterJune 2020
Initial Lessons from Building an IVR-based Automated Question-Answering System
ICTD '20: Proceedings of the 2020 International Conference on Information and Communication Technologies and DevelopmentArticle No.: 27, Pages 1–5https://doi.org/10.1145/3392561.3397581With improvements in speech recognition and natural language processing capabilities, voicebot systems show promise to run interactive information services for less-literate populations in developing regions. In this context, we describe our initial ...
