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Software engineers’ unawareness of user feedback in earlier stages of design contributes to privacy issues in many products. Although extensive research exists on gathering and analyzing user feedback, there is limited understanding about how developers ...

Predicting users’ privacy concerns is challenging due to privacy’s subjective and complex nature. Previous research demonstrated that generic attitudes, such as those captured by Westin’s Privacy Segmentation Index, are inadequate predictors of context-...

As more users turn to video-sharing platforms like YouTube as an information source, they may consume misinformation despite their best efforts. In this work, we investigate ways that users can better assess the credibility of videos by first exploring ...

This work was motivated by a previous study that saw unintended behaviors from some participants in online survey interactions. We conducted a post-hoc analysis of the study's participant data, including an analytical retrospective of effectiveness of ...

User experience (UX) has undergone a revolution in collaborative practices, due to tools that enable quick feedback and continuous collaboration with a varied team across a design’s lifecycle. However, it is unclear how this shift in collaboration has ...

Self-disclosure to a social robot is a mental health intervention that can decrease stress for adolescents. Online digital robots provide the potential to scale this intervention especially in COVID-19 social distancing situations. However, self-...

Social robots have been used to assist with mental well-being in various ways, such as to help children with autism improve on their social skills and executive functioning (e.g., joint attention and bodily awareness). They are also used to help ...