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- research-articleMay 2024
Shortchanged: Uncovering and Analyzing Intimate Partner Financial Abuse in Consumer Complaints
CHI '24: Proceedings of the 2024 CHI Conference on Human Factors in Computing SystemsArticle No.: 354, Pages 1–20https://doi.org/10.1145/3613904.3642033Digital financial services can introduce new digital-safety risks for users, particularly survivors of intimate partner financial abuse (IPFA). To offer improved support for such users, a comprehensive understanding of their support needs and the ...
