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- research-articleNovember 2024
U.S. Job-Seekers' Organizational Justice Perceptions of Emotion AI-Enabled Interviews
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 8, Issue CSCW2Article No.: 454, Pages 1–42https://doi.org/10.1145/3686993Emotion AI is increasingly used to automatically evaluate asynchronous hiring interviews. Although touted for increasing hiring fit and reducing bias, it is unclear how job-seekers perceive emotion AI-enabled asynchronous interviews. This gap is striking,...
- extended-abstractMay 2024
Overworking in HCI: A Reflection on Why We Are Burned Out, Stressed, and Out of Control; and What We Can Do About It
CHI EA '24: Extended Abstracts of the CHI Conference on Human Factors in Computing SystemsArticle No.: 561, Pages 1–10https://doi.org/10.1145/3613905.3644052In this alt.chi submission, we explore overwork in academic Human-Computer Interaction (HCI) research. We first ask why it is that we overwork: a combination of external pressures including cutthroat publication-centric competition, lack of recognition ...
- research-articleApril 2024
Emotion AI Use in U.S. Mental Healthcare: Potentially Unjust and Techno-Solutionist
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 8, Issue CSCW1Article No.: 47, Pages 1–46https://doi.org/10.1145/3637324Emotion AI, or AI that claims to infer emotional states from various data sources, is increasingly deployed in myriad contexts, including mental healthcare. While emotion AI is celebrated for its potential to improve care and diagnosis, we know little ...
- research-articleApril 2023
Emotion AI at Work: Implications for Workplace Surveillance, Emotional Labor, and Emotional Privacy
CHI '23: Proceedings of the 2023 CHI Conference on Human Factors in Computing SystemsArticle No.: 588, Pages 1–20https://doi.org/10.1145/3544548.3580950Workplaces are increasingly adopting emotion AI, promising benefits to organizations. However, little is known about the perceptions and experiences of workers subject to emotion AI in the workplace. Our interview study with (n=15) US adult workers ...
- research-articleApril 2023
Data Subjects' Perspectives on Emotion Artificial Intelligence Use in the Workplace: A Relational Ethics Lens
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 7, Issue CSCW1Article No.: 124, Pages 1–38https://doi.org/10.1145/3579600The workplace has experienced extensive digital transformation, in part due to artificial intelligence's commercial availability. Though still an emerging technology, emotional artificial intelligence (EAI) is increasingly incorporated into enterprise ...
- research-articleApril 2023
Values in Emotion Artificial Intelligence Hiring Services: Technosolutions to Organizational Problems
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 7, Issue CSCW1Article No.: 109, Pages 1–28https://doi.org/10.1145/3579543Despite debates about emotion artificial intelligence's (EAI) validity, legality, and social consequences, EAI is increasingly present in the high stakes context of hiring, with potential to shape the future of work and the workforce. The values laden in ...
- research-articleOctober 2021
Data Subjects' Conceptualizations of and Attitudes Toward Automatic Emotion Recognition-Enabled Wellbeing Interventions on Social Media
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 5, Issue CSCW2Article No.: 308, Pages 1–34https://doi.org/10.1145/3476049Automatic emotion recognition (ER)-enabled wellbeing interventions use ER algorithms to infer the emotions of a data subject (i.e., a person about whom data is collected or processed to enable ER) based on data generated from their online interactions, ...
