research-article

The soft qualities of interaction

Author:

Alessia RulloAuthors Info & Claims

ACM Transactions on Computer-Human Interaction (TOCHI), Volume 15, Issue 4

Article No.: 17, Pages 1 - 25

https://doi.org/10.1145/1460355.1460359

Published: 11 December 2008 Publication History

Abstract

This article provides a methodological perspective on the notion of the aesthetics of interaction in ambient computing systems. Aesthetics of interaction is challenged by the design proposal for the soft qualities of interaction, which is used as a tool to complement existing design methodologies. The perspective presented is based on work conducted in the Neonatal Intensive Care Unit at Siena Hospital in Italy, as a part of the EU PalCom project. The early outcomes provide a heuristic account which questions the design process by fostering the novel complexity of ambient technologies in delicate and fragile settings.

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Liu W(2022)Designing generation Y interactions: The case of YPhoneVirtual Reality & Intelligent Hardware10.1016/j.vrih.2021.12.0054:2(132-152)Online publication date: Apr-2022
https://doi.org/10.1016/j.vrih.2021.12.005
Heller JChylinski Mde Ruyter KKeeling DHilken TMahr D(2020)Tangible Service Automation: Decomposing the Technology-Enabled Engagement Process (TEEP) for Augmented RealityJournal of Service Research10.1177/1094670520933692(109467052093369)Online publication date: 23-Jun-2020
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The soft qualities of interaction

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Published In

cover image ACM Transactions on Computer-Human Interaction

ACM Transactions on Computer-Human Interaction Volume 15, Issue 4

November 2008

98 pages

ISSN:1073-0516

EISSN:1557-7325

DOI:10.1145/1460355

Issue’s Table of Contents

Copyright © 2008 ACM.

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Publication History

Published: 11 December 2008

Accepted: 01 January 2008

Revised: 01 January 2008

Received: 01 March 2007

Published in TOCHI Volume 15, Issue 4

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Cited By

Liu W(2022)Designing generation Y interactions: The case of YPhoneVirtual Reality & Intelligent Hardware10.1016/j.vrih.2021.12.0054:2(132-152)Online publication date: Apr-2022
https://doi.org/10.1016/j.vrih.2021.12.005
Heller JChylinski Mde Ruyter KKeeling DHilken TMahr D(2020)Tangible Service Automation: Decomposing the Technology-Enabled Engagement Process (TEEP) for Augmented RealityJournal of Service Research10.1177/1094670520933692(109467052093369)Online publication date: 23-Jun-2020
https://doi.org/10.1177/1094670520933692
Liu W(2017)Reflection on Exploring and Designing Generation Y Interaction QualitiesDesign, User Experience, and Usability: Theory, Methodology, and Management10.1007/978-3-319-58634-2_10(122-133)Online publication date: 14-May-2017
https://doi.org/10.1007/978-3-319-58634-2_10
Liu W(2016)Taking Styles of Interaction from Generation Y Office WorkersProceedings of the Fourth International Symposium of Chinese CHI10.1145/2948708.2948710(1-8)Online publication date: 8-May-2016
https://dl.acm.org/doi/10.1145/2948708.2948710
Liu WQu Y(2015)Designing Tangible Interactions for Aged Users Though Interactive Technology PrototypingProceedings, Part I, of the First International Conference on Human Aspects of IT for the Aged Population. Design for Aging - Volume 919310.1007/978-3-319-20892-3_6(53-60)Online publication date: 2-Aug-2015
https://dl.acm.org/doi/10.1007/978-3-319-20892-3_6
Liu WStappers PPasman GTaal-Fokker JDo ELi W(2014)Evaluating generation Y interaction qualities in an office work contextProceedings of the Second International Symposium of Chinese CHI10.1145/2592235.2592239(19-24)Online publication date: 26-Apr-2014
https://dl.acm.org/doi/10.1145/2592235.2592239
Liu WPasman GTaal-Fokker JStappers P(2014)Exploring `Generation Y' interaction qualities at home and at workCognition, Technology and Work10.1007/s10111-013-0269-416:3(405-415)Online publication date: 1-Aug-2014
https://dl.acm.org/doi/10.1007/s10111-013-0269-4
Liu WStappers PPasman GTaal-Fokker JMattern FSantini SCanny JLangheinrich MRekimoto J(2013)Designing generation Y interaction by eliciting interaction qualitiesProceedings of the 2013 ACM conference on Pervasive and ubiquitous computing adjunct publication10.1145/2494091.2494154(191-194)Online publication date: 8-Sep-2013
https://dl.acm.org/doi/10.1145/2494091.2494154
Liu WStappers PPasman GTaal-Fokker JBruckman ACounts SLampe CTerveen L(2013)YPhoneProceedings of the 2013 conference on Computer supported cooperative work companion10.1145/2441955.2442003(191-194)Online publication date: 23-Feb-2013
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Randell RRuddle RThomas RTreanor D(2012)Diagnosis at the microscopeCognition, Technology and Work10.1007/s10111-011-0182-714:4(319-335)Online publication date: 1-Nov-2012
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