Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                
skip to main content
10.1145/2493190.2493207acmconferencesArticle/Chapter ViewAbstractPublication PagesmobilehciConference Proceedingsconference-collections
research-article

'Eyes free' in-car assistance: parent and child passenger collaboration during phone calls

Published: 27 August 2013 Publication History

Abstract

This paper examines routine family car journeys, looking specifically at how passengers assist during a mobile telephone call while the drivers address the competing demands of handling the vehicle, interacting with various artefacts and controls in the cabin, and engage in co-located and remote conversations while navigating through busy city roads. Based on an analysis of video fragments, we see how drivers and child passengers form their conversations and requests around the call so as to be meaningful and paced to the demands, knowledge and abilities of their co-occupants, and how the conditions of the road and emergent traffic are oriented to and negotiated in the context of the social interaction that they exist alongside. The study provides implications for the design of car-based collaborative media and considers how hands- and eyes-free natural interfaces could be tailored to the complexity of activities in the car and on the road.

References

[1]
Apple Computer (2012) Siri: eyes free http://www.apple.com/ios/ios6/siri/
[2]
Barker, J. Manic Mums' and 'Distant Dads'? Gendered geographies of care and the journey to school, Health & place, 17 (2), (2011), 413--421.
[3]
Blum-Kulka, S. 'You don't touch lettuce with your fingers': Parental politeness in family discourse. Journal of Pragmatics 14 (1990), 259--288.
[4]
Bradford, K. T. Hands on with the Archos FamilyPad, a 13.3-inch Android tablet, Digital Trends {Online} http://tinyurl.com/b9chxwa (2013).
[5]
Brown, B. & Laurier, E. Maps & journeying: an ethnomethodological approach. Cartographica, 4(3) (2005), 17--33.
[6]
Brown, B. & Laurier, E. The normal, natural troubles of driving with GPS. Proc. CHI 2012, ACM Press (2012). 1621--1630.
[7]
Brush, B. J. & Inkpen, K. M. Yours, Mine and Ours? Sharing and Use of Technology in Domestic Environments. Proc. Ubicomp '07 ACM Press (2007) 109--126.
[8]
Cooper, L. Developmentally Appropriate Digital Environments for Young Children. Library trends, 54(2). (2005) 286--302.
[9]
Dft. National Travel Survey: Statistical Release. {Online} http://tinyurl.com/b2n66cv. (2012)
[10]
Eardley, R., Hyams, J. & Sellen, A. In car concepts to support working parents. Ext Abs. CHI '04, ACM Press (2004), 1547.
[11]
Esbjörnsson, M., & Juhlin, O. Combining Mobile Phone Conversations and Driving: Studying a Mundane Activity in its Naturalistic Setting. Proc. ITS '03. (2003)
[12]
Forlizzi, J., Barley. W. C. & Seder T. Where should I turn: moving from individual to collaborative navigation strategies to inform the interaction design of future navigation systems. Proc. CHI'10 (2010) 1261--1270.
[13]
Goodwin, C., & Goodwin, M. H. Car Talk: Integrating Texts, Bodies, and Changing Landscapes. Semiotica, 191(1/4) p. 1--44.(2012)
[14]
Gridling, N., & Meschtscherjakov, A. and Tscheligi, M. "I need help! - Exploring Collaboration in the Car.," Proc. of CSCW '12. (2012), 87--90.
[15]
Haddington, P. & Rauniomaa, M. "Technologies, Multitasking, and Driving: Attending to and Preparing for a Mobile Phone Conversation in a Car", Human Communication Research, 37(2), (2011), 223--254.
[16]
Heath, C., Hindmarsh, J. & Luff, P. Video in qualitative research: analyzing social interaction in everyday life. SAGE, Los Angeles. 2010
[17]
Hutchinson, H. et al. Technology probes: inspiring design for and with families. Proc. CHI '03, ACM Press. (2003) 17--24.
[18]
Jensen, B. S., Skov, M. B., & Thiruravichandran, N. Studying driver attention and behaviour for three configurations of GPS navigation in real traffic driving. Proc. CHI '10. ACM Press. (2010) 1675--1684.
[19]
Jordan, B. & Henderson, A. Interaction analysis: Foundations and practice. Journal of Learning and Science. 4(1) (1995), 39--102.
[20]
Juhlin, O. Social Media on the Road. Springer Verlag, London, 2010.
[21]
Laurier, E. Doing office work on the motorway? Theory, Culture and Society, 21(4-5) (2004), 261--277.
[22]
Laurier, E., et al. 'Driving and Passengering: notes on the ordinary organization of car travel, Mobilities, 3(1), (2008) 1--23.
[23]
Leshed, G., et al. In-car GPS navigation: engagement with and disengagement from the environment. Proc. CHI 2008, ACM Press (2008), 1675--1684.
[24]
Meschtscherjakov, A., D. Wilfinger, et al. Capture the Car! Qualitative In-situ Methods to Grasp the Automotive Context. Proc. AutomotiveUI '11, (2011), 105--112.
[25]
Mondada, L., Using video for a sequential and multimodal analysis of social interaction: Videotaping institutional telephone calls. Forum: Qualitative Social Research, 9(3), Art. 39. (2008).
[26]
Mondada, L. 'Talking and driving: Multi-activity in the car', Semiotica 191 (2012). 223--256.
[27]
Östergren, M. & Juhlin, O. Car Drivers Using Sound Pryer-Joint Music Listening in Traffic Encounters. In Consuming Music Together, (2006), 173--190.
[28]
Perterer, N. et al., "Come drive with me: an ethnographic study of driver-passenger pairs to inform future in-car assistance". Proc. ACM CSCW '13. (2013).
[29]
Sacks, H. Lectures on conversation {1964-1972}. Cambridge, UK: Blackwell. 1992.
[30]
Spink, A., et al. Exploring young children's web searching and technoliteracy, Journal of Documentation, 66 (2) (2010). 191--206.
[31]
Taylor, A. S. & Swan, L. Artful systems in the home Proc. CHI '05, ACM Press (2005), 641--650.
[32]
Uchiyama, Y., et al Voice Information System Adapted to Driver's Mental Workload. Proc. HFES, '02. (2002) 1871--1875.
[33]
Wang, T and Brown, B. Ethnography of the telephone: changing uses of communication technology in village life. Proc of MobileHCI '11. ACM Press (2011), 37--46.
[34]
Wilfinger, D., et al Are We There Yet? A Probing Study to Inform Design for the Rear Seat of Family Cars. Proc of INTERACT '11. (2011). 657--674.

Cited By

View all
  • (2024)Parent-Child Joint Media Engagement Within HCI: A Scoping Analysis of the Research LandscapeProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642307(1-21)Online publication date: 11-May-2024
  • (2022)Demonstrating Interaction: The Case of Assistive TechnologyACM Transactions on Computer-Human Interaction10.1145/351423629:5(1-37)Online publication date: 20-Oct-2022
  • (2020)New Mobilities: A Workshop on Mobility Beyond the CarExtended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems10.1145/3334480.3375169(1-8)Online publication date: 25-Apr-2020
  • Show More Cited By

Index Terms

  1. 'Eyes free' in-car assistance: parent and child passenger collaboration during phone calls

    Recommendations

    Comments

    Information & Contributors

    Information

    Published In

    cover image ACM Conferences
    MobileHCI '13: Proceedings of the 15th international conference on Human-computer interaction with mobile devices and services
    August 2013
    662 pages
    ISBN:9781450322737
    DOI:10.1145/2493190
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

    Sponsors

    Publisher

    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 27 August 2013

    Permissions

    Request permissions for this article.

    Check for updates

    Author Tags

    1. collaboration
    2. ethnography
    3. family
    4. in-car assistance
    5. qualitative

    Qualifiers

    • Research-article

    Conference

    MobileHCI '13
    Sponsor:

    Acceptance Rates

    MobileHCI '13 Paper Acceptance Rate 53 of 238 submissions, 22%;
    Overall Acceptance Rate 202 of 906 submissions, 22%

    Upcoming Conference

    MobileHCI '24
    26th International Conference on Mobile Human-Computer Interaction
    September 30 - October 3, 2024
    Melbourne , VIC , Australia

    Contributors

    Other Metrics

    Bibliometrics & Citations

    Bibliometrics

    Article Metrics

    • Downloads (Last 12 months)18
    • Downloads (Last 6 weeks)1
    Reflects downloads up to 23 Sep 2024

    Other Metrics

    Citations

    Cited By

    View all
    • (2024)Parent-Child Joint Media Engagement Within HCI: A Scoping Analysis of the Research LandscapeProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642307(1-21)Online publication date: 11-May-2024
    • (2022)Demonstrating Interaction: The Case of Assistive TechnologyACM Transactions on Computer-Human Interaction10.1145/351423629:5(1-37)Online publication date: 20-Oct-2022
    • (2020)New Mobilities: A Workshop on Mobility Beyond the CarExtended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems10.1145/3334480.3375169(1-8)Online publication date: 25-Apr-2020
    • (2019)Driving Together Across VehicleInternational Journal of Mobile Human Computer Interaction10.4018/IJMHCI.201904010411:2(58-74)Online publication date: 1-Apr-2019
    • (2018)Participatory Prototyping to Inform the Development of a Remote UX Design System in the Automotive DomainMultimodal Technologies and Interaction10.3390/mti20400742:4(74)Online publication date: 24-Oct-2018
    • (2018)Follow MeProceedings of the 10th International Conference on Automotive User Interfaces and Interactive Vehicular Applications10.1145/3239060.3239088(176-187)Online publication date: 23-Sep-2018
    • (2017)The Neglected Passenger—How Collaboration in the Car Fosters Driving Experience and SafetyAutomotive User Interfaces10.1007/978-3-319-49448-7_7(187-213)Online publication date: 28-Feb-2017
    • (2016)Activities and Technology Usage while DrivingProceedings of the 9th Nordic Conference on Human-Computer Interaction10.1145/2971485.2971556(1-10)Online publication date: 23-Oct-2016
    • (2016)The Impact of Spatial Properties on CollaborationProceedings of the 2016 ACM International Conference on Supporting Group Work10.1145/2957276.2957304(245-255)Online publication date: 13-Nov-2016
    • (2016)Safety through CollaborationProceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing Companion10.1145/2818052.2874344(167-170)Online publication date: 27-Feb-2016
    • Show More Cited By

    View Options

    Get Access

    Login options

    View options

    PDF

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader

    Media

    Figures

    Other

    Tables

    Share

    Share

    Share this Publication link

    Share on social media