research-article

SoberComm: Using Mobile Phones to Facilitate Inter-family Communication with Alcohol-dependent Patients

Authors:

Chuang-Wen You,

Yaliang Chuang,

Yi-Ching Huang,

Ming-Chyi Huang,

Frank Wencheng Liu,

Jane Yung-Jen Hsu,

Hui-Ching WuAuthors Info & Claims

Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies, Volume 3, Issue 3

Article No.: 119, Pages 1 - 31

https://doi.org/10.1145/3351277

Published: 09 September 2019 Publication History

Abstract

This paper reports on the development of a mobile support system (called SoberComm) aimed at facilitating the sharing of alcohol-use data between patients and their family members, while providing treatment teams with the data necessary to make constructive suggestions concerning inter-family communications. We began by conducting a pilot study to identify salient themes, which could be used to guide the overall design of the system. We then conducted an iterative development process involving the prototyping and evaluation of user interfaces using medium-fidelity wireframes. The final high-fidelity design was used in the practical implementation of SoberComm in a two-week field study involving nine dyads of alcohol dependent patients and their family members. Results demonstrate that SoberComm makes it easier for patients to refuse alcohol and deal with many of the issues underlying the difficulties they face. Responses collected via qualitative interviews also provided qualitative evidence that the proposed system can enhance problem-solving skills and facilitate communication between alcohol-dependent patients and their family members.

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Index Terms

SoberComm: Using Mobile Phones to Facilitate Inter-family Communication with Alcohol-dependent Patients
1. Applied computing
  1. Law, social and behavioral sciences
    1. Psychology
    2. Sociology
2. Human-centered computing
  1. Human computer interaction (HCI)
    1. Empirical studies in HCI
  2. Ubiquitous and mobile computing
    1. Empirical studies in ubiquitous and mobile computing

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cover image Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies

Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies Volume 3, Issue 3

September 2019

1415 pages

EISSN:2474-9567

DOI:10.1145/3361560

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Published: 09 September 2019

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https://dl.acm.org/doi/10.1145/3610893
Qiu XYuan CBi NHuang MYou C(2023)Exploring the Challenges and Opportunities in Developing Systems to Improve Alcohol Use Disorder through Chatbot TechnologyExtended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544549.3585635(1-5)Online publication date: 19-Apr-2023
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