research-article

Expanding Our Reflexive Toolbox: Collaborative Possibilities for Examining Socio-Technical Systems Using Duoethnography

Authors:

Patricia Garcia,

Marika CiforAuthors Info & Claims

Proceedings of the ACM on Human-Computer Interaction, Volume 3, Issue CSCW

Article No.: 190, Pages 1 - 23

https://doi.org/10.1145/3359292

Published: 07 November 2019 Publication History

Abstract

Addressing harm and ethical dilemmas that arise from the design of socio-technical systems requires methodologies that foster critical investigations of normative values, perspectives, and experiences. In this paper, we propose duoethnography as a feminist methodological tool for collaboratively researching interactions between users, devices, and data. Drawing on an interdisciplinary body of work and reflexive methodological traditions, we propose and describe four facets of the methodology: relationality, difference, dialogic process, and critical subjectivity. Next, we provide examples of the methodology "in practice" by detailing how the facets were implemented in a six-month diary study of digital health tracking. We use the study findings to illustrate how the application of these four facets facilitated a collaborative and dialogic process that enhanced self-knowledge and resulted in a multifaceted understanding of individual and shared health experiences. Finally, we conclude by discussing the methodological contributions of duoethnography for socio-technical research critically examining normative values and ethics in design. We contend that the collaborative intentionality of duoethnography offers a unique contribution and unifying methodology that views the personal as a valuable site of knowledge production, positions knowledge formation as a dialogic process, and promotes alternative ways of knowing and meaning making.

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Cited By

Chidziwisano GCummings APotnis DJalakasi M(2024)Understanding Urban Women's Interaction with Domestic Technologies in Malawi: Advancing Feminist Theories in HCIACM Journal on Computing and Sustainable Societies10.1145/36502042:2(1-25)Online publication date: 5-Mar-2024
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Kozubaev SHowell N(2024)"Tuning in and listening to the current": Understanding Remote Ritual Practice in Sufi CommunitiesProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661593(2633-2648)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3643834.3661593
Venn-Wycherley MKharrufa ALechelt SNicholson RHowland KAlmjally ATrory ASarangapani V(2024)The Realities of Evaluating Educational Technology in School SettingsACM Transactions on Computer-Human Interaction10.1145/363514631:2(1-33)Online publication date: 5-Feb-2024
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Index Terms

Expanding Our Reflexive Toolbox: Collaborative Possibilities for Examining Socio-Technical Systems Using Duoethnography
1. Human-centered computing
2. Social and professional topics
  1. Professional topics
    1. Computing and business
      1. Socio-technical systems
  2. User characteristics
    1. Gender
      1. Women

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cover image Proceedings of the ACM on Human-Computer Interaction

Proceedings of the ACM on Human-Computer Interaction Volume 3, Issue CSCW

November 2019

5026 pages

EISSN:2573-0142

DOI:10.1145/3371885

Editors:
Airi Lampinen
Stockholm University, Sweden
,
Darren Gergle
Northwestern University, USA
,
David A. Shamma
FXPAL, USA

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Copyright © 2019 ACM.

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Published: 07 November 2019

Published in PACMHCI Volume 3, Issue CSCW

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Chidziwisano GCummings APotnis DJalakasi M(2024)Understanding Urban Women's Interaction with Domestic Technologies in Malawi: Advancing Feminist Theories in HCIACM Journal on Computing and Sustainable Societies10.1145/36502042:2(1-25)Online publication date: 5-Mar-2024
https://dl.acm.org/doi/10.1145/3650204
Kozubaev SHowell N(2024)"Tuning in and listening to the current": Understanding Remote Ritual Practice in Sufi CommunitiesProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661593(2633-2648)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3643834.3661593
Venn-Wycherley MKharrufa ALechelt SNicholson RHowland KAlmjally ATrory ASarangapani V(2024)The Realities of Evaluating Educational Technology in School SettingsACM Transactions on Computer-Human Interaction10.1145/363514631:2(1-33)Online publication date: 5-Feb-2024
https://dl.acm.org/doi/10.1145/3635146
Joshi TBiggs HBardzell JBardzell S(2024)Who is “I”?: Subjectivity and Ethnography in HCIProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642727(1-15)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642727
Kaltenhauser AStefanidi ESchöning J(2024)Playing with Perspectives and Unveiling the Autoethnographic Kaleidoscope in HCI – A Literature Review of AutoethnographiesProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642355(1-20)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642355
Jones LNousir AChen RLiu ADonovan MWallace ENabil S(2023)Making From Home: Reflections on Crafting Tangible Interfaces for Stay-at-home LivingProceedings of the Seventeenth International Conference on Tangible, Embedded, and Embodied Interaction10.1145/3569009.3572744(1-16)Online publication date: 26-Feb-2023
https://dl.acm.org/doi/10.1145/3569009.3572744
Halperin BMcElroy E(2023)Temporal Tensions in Digital Story Mapping for Housing Justice: Rethinking Time and Technology in Community-Based DesignProceedings of the 2023 ACM Designing Interactive Systems Conference10.1145/3563657.3596088(2469-2488)Online publication date: 10-Jul-2023
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Homewood S(2023)Self-Tracking to Do LessProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581505(1-14)Online publication date: 19-Apr-2023
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Desjardins AMcWhirter JPetelka JSimon CShin YPeven RWidjaja P(2023)On the Making of Alternative Data Encounters: The Odd InterpretersProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581323(1-20)Online publication date: 19-Apr-2023
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Núñez-Pacheco CFrid E(2023)Sharing Earthquake Narratives: Making Space for Others in our Autobiographical Design ProcessProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580977(1-18)Online publication date: 19-Apr-2023
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