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April 2023
Domain-independent real-time service provisioning in digital platforms: Featuring bundling and customer time-preference
Decision Support Systems (DSSY), Volume 167, Issue Chttps://doi.org/10.1016/j.dss.2023.113927
Abstract
Digital platforms have emerged as an important technology underpinning the new economy. A key problem in such platforms concerns provisioning decisions for customer-service requests, in order to maximize the provider's revenue subject ...
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