The Korean government has employed a certificate-based user authentication scheme powered by Internet Explorer and ActiveX plug-ins for the past two decades. Users must obtain accredited digital certificates, install all required plug-ins on their ...

Researchers within the digital government domain have debated if the domain is under-theorized. With a surge in publications over the past decade, examining its theoretical progress is timely. This reflection paper assessed theory development in ...

Government websites serve as sources of information and services related to public affairs, playing an essential role in connecting citizens with government institutions. The responsibility of government websites extends beyond just providing ...

In Brazil, public ombudsman offices, established to handle citizen complaints about public services, face challenges amidst the ongoing digital transformation of governmental institutions. While government strategies aim at modernization, practical ...

This research assesses the key constructs impacting transactional e-government services in the Jordanian context. The proposed research model considers UTAUT2 as the underpinning theory alongside the other key contextual variables including perceived ...

Being involved in all facets of the digital transformation of the public sector, public officials play a pivotal role in successfully pursuing the transformative process. Hence, they must be equipped with the means to actively partake in creating ...

The digital transformation of public administrations (PA) plays a central role in the social and economic growth of a country. Currently, the application of Information Technology in government services, namely e-government, is still in its ...

This article presents an empirical study of influence of the domain-specific factors of trust in the electoral system and administration, trust in technology, citizens' attitudes toward voting, and COVID-19 conditions on the intention to use i-voting. ...

E-Bupot Unification system is software provided by the Directorate General of Taxes' website or certain channels determined by the Directorate General of Taxes that can be used to make withholding tax slips, as well as filling and submit Periodic Tax ...

To contribute to digitalization and accountability research, this study adopted a pattern arising from failure due to weak accountability that was initially identified in Great Britain. This was done to investigate if the pattern reappeared in ...

Jordanian government has made a commendable effort towards designing and disseminating e-government portals on the web. However, there are certain barriers that have caused a significant deterioration in the e-government development index (EGDI) rank for ...

The open government data (OGD) portal is an initiative by governments worldwide to promote transparency and accountability and enhance citizen participation and public value creation. The ability of these portals to deliver the expected benefits ...

The Republic and Canton of Jura has decided to adopt and integrate the CERTUS digital seal and the KSI blockchain as the central technological components of their e-government portal and of their digital government transformation program. However, ...

Due to the development of communication and information technology, all organizations employ electronic communication to reach their customers and users, especially in developed nations where governments use e-government to support their residents ...

This study aims to examine the critical factors that could influence citizens in their decisions to adopt e-Government services. Based on the review of relevant literature, an extension of the UTAUT research model is developed. Through semi-structured ...

Local governments are enhancing their governance through various information communication technologies (ICTs). This article presents an exploratory case study of three municipalities within the United States, examining how each applies YouTube for ...

Acknowledging the global relevance of controlling corruption, our study contributes to the existing body of literature by exploring the relationship between E-Government (EGOV) and Corruption Control at the EGOV subindices level. ...

It will be attempted to demonstrate econometrically in this paper that the digitalization of the economy has a favorable effect on economic growth at the national level because it encourages efficient services, which in turn enhances business and ...

E-government is an extremely interesting research field with numerous research (academic) and practical implications. Under this context, the present study proceeds in developing and testing an original conceptual framework that explores the factors ...