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- research-articleNovember 2024
El costo de la independencia: Latino house-cleaners in Technology-Mediated Labour Markets
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 8, Issue CSCW2Article No.: 460, Pages 1–32https://doi.org/10.1145/3686999This paper explores the interplay between identity, collective action, and digital marketplaces among Latino house-cleaners in Toronto. Domestic work, such as house-cleaning, has traditionally been devalued, gendered, and delegated to marginalised ...
- Work in ProgressMay 2024
Spreading the Word: Exploring a Network of Mobilizing Messages in a Telegram Conspiracy Group
- Darja Wischerath,
- Emily Godwin,
- Desislava Bocheva,
- Olivia Brown,
- Jonathan Francis Roscoe,
- Brittany I Davidson
CHI EA '24: Extended Abstracts of the CHI Conference on Human Factors in Computing SystemsArticle No.: 300, Pages 1–8https://doi.org/10.1145/3613905.3651888Telegram's design prioritizes user security and minimal content moderation, making it appealing for communities banned from mainstream platforms, such as conspiracy influencers or far-right movements. We examine the bi-directional behavior of users in a ...
- research-articleMarch 2024
Data Refusal from Below: A Framework for Understanding, Evaluating, and Envisioning Refusal as Design
ACM Journal on Responsible Computing (JRC), Volume 1, Issue 1Article No.: 10, Pages 1–23https://doi.org/10.1145/3630107Amidst calls for public accountability over large data-driven systems, feminist and indigenous scholars have developed refusal as a practice that challenges the authority of data collectors. However, because data affect so many aspects of daily life, it ...
- opinionMarch 2024
The Game Industry’s Cataclysmic Layoffs: Where Do We Go from Here?
Games: Research and Practice (GAMES), Volume 2, Issue 1Article No.: 1, Pages 1–3https://doi.org/10.1145/3651280The games industry has been seeing unparalleled mass layoffs since 2022. Cheap debt, the COVID-19 bubble, investor imprudence, and executive extravagance have produced an unsustainable boom and investment spree that has flowed into today’s disastrous ...
- keynoteMarch 2024
Unveiling AI-Driven Collective Action for a Worker-Centric Future
WSDM '24: Proceedings of the 17th ACM International Conference on Web Search and Data MiningPages 6–7https://doi.org/10.1145/3616855.3637633Collective action by gig knowledge workers is a potent method for enhancing labor conditions on platforms like Upwork, Amazon Mechanical Turk, and Toloka. However, this type of collective action is still rare today. Existing systems for supporting ...
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- research-articleFebruary 2024
Mind the Like-Minded. The Role of Social Identity in Prosocial Crowdfunding
Social Science Computer Review (SSCR), Volume 42, Issue 1Pages 103–121https://doi.org/10.1177/08944393231173889Current social challenges have increased the interest in globally spread collective actions, especially those taking place in virtual space. Crowdfunding is one form of online activism that has recently gained importance. Although research conducted so ...
- research-articleNovember 2023
When Do Evaluators Publicly Express Their Legitimacy Judgments? An Inquiry into the Role of Peer Endorsement and Evaluative Mode
Organization Science (INFORMS-ORGS), Volume 34, Issue 6Pages 2143–2162https://doi.org/10.1287/orsc.2022.1604Legitimacy theory describes how individuals evaluate an organization’s behavior, form propriety evaluations, and subsequently decide whether to publicly express their legitimacy judgments. These individual judgments are influenced by sources of collective ...
- abstractOctober 2023
Data Advocacy for Visibility of Home Care Workers
CSCW '23 Companion: Companion Publication of the 2023 Conference on Computer Supported Cooperative Work and Social ComputingPages 444–447https://doi.org/10.1145/3584931.3608922Technology solutions have been proposed to address the “care gap” that the United States has been facing due to the increasing demand for home and community based services that far exceeds the supply of caregivers. However, these technology solutions do ...
- research-articleApril 2023
Sedition Hunters: A Quantitative Study of the Crowdsourced Investigation into the 2021 U.S. Capitol Attack
WWW '23: Proceedings of the ACM Web Conference 2023Pages 3849–3858https://doi.org/10.1145/3543507.3583514Social media platforms have enabled extremists to organize violent events, such as the 2021 U.S. Capitol Attack. Simultaneously, these platforms enable professional investigators and amateur sleuths to collaboratively collect and identify imagery of ...
- research-articleDecember 2022
Get up, stand up: art’s affordances for unseating and unsettling
Adaptive Behavior - Animals, Animats, Software Agents, Robots, Adaptive Systems (SAGE-ADAP), Volume 30, Issue 6Pages 577–579https://doi.org/10.1177/10597123211000895In response to Erik Rietveld’s text “The affordances of art for making technologies,” this commentary probes art’s affordances for what Rietveld calls behavioral “changeability.” I ask, how can a view of art’s affordances help to better understand ...
- research-articleNovember 2022
Weaving Privacy and Power: On the Privacy Practices of Labor Organizers in the U.S. Technology Industry
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 6, Issue CSCW2Article No.: 473, Pages 1–33https://doi.org/10.1145/3555574We investigate the privacy practices of labor organizers in the computing technology industry and explore the changes in these practices as a response to remote work. Our study is situated at the intersection of two pivotal shifts in workplace dynamics: ...
- short-paperAugust 2022
Self-designing protests: Exploring participatory design activism through the Colombian graphic (design) explosion
PDC '22: Proceedings of the Participatory Design Conference 2022 - Volume 2Pages 103–110https://doi.org/10.1145/3537797.3537818This paper explores the notion of participatory design activism to describe design interventions that fall in between participatory design and design activism, arising organically through self-organisation. Illustrated by three examples from the ...
- research-articleJuly 2022
Coordination of Collective Actions by Using the Stackelberg Strategy
Automation and Remote Control (ARCO), Volume 83, Issue 7Pages 1093–1107https://doi.org/10.1134/S0005117922070062AbstractThe paper deals with a theoretical study of the coordination of actions of members of a self-managed team using the Stackelberg strategy aimed at increasing their individual gains. It is assumed that the team creates a total income that increases ...
- research-articleApril 2022
“A Reasonable Thing to Ask For”: Towards a Unified Voice in Privacy Collective Action
CHI '22: Proceedings of the 2022 CHI Conference on Human Factors in Computing SystemsArticle No.: 32, Pages 1–17https://doi.org/10.1145/3491102.3517467People feel concerned, angry, and powerless when subjected to surveillance, data breaches and other privacy-violating experiences with institutions (PVEIs). Collective action may empower groups of people affected by a PVEI to jointly demand redress, but ...
- research-articleApril 2022
Making a Medical Maker's Playbook: An Ethnographic Study of Safety-Critical Collective Design by Makers in Response to COVID-19
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 6, Issue CSCW1Article No.: 101, Pages 1–26https://doi.org/10.1145/3512948We present an ethnographic study of a maker community that conducted safety-driven medical making to deliver over 80,000 devices for use at medical facilities in response to the COVID-19 pandemic. To achieve this, the community had to balance their ...
- extended-abstractOctober 2021
Designing Democratic Systems for Civic Collective Action
CSCW '21 Companion: Companion Publication of the 2021 Conference on Computer Supported Cooperative Work and Social ComputingPages 270–274https://doi.org/10.1145/3462204.3481792Digital technologies have transformed engagement in civic collective action, connecting citizens to more action opportunities than ever before. Civic technologists have mostly focused on mobilizing grassroots collective action by providing cost-...
- extended-abstractOctober 2021
Activated: Decentering activism in and with academia
CSCW '21 Companion: Companion Publication of the 2021 Conference on Computer Supported Cooperative Work and Social ComputingPages 343–346https://doi.org/10.1145/3462204.3481723Who is an activist? With the advent of activism-related scholarship in HCI and CSCW, the current challenge involves thinking about what activism is, who an activist is, and the opportunities and limitations of activism. Recently, researchers in ...
- research-articleMay 2021Honorable Mention
The Right to Help and the Right Help: Fostering and Regulating Collective Action in a Medical Making Reaction to COVID-19
CHI '21: Proceedings of the 2021 CHI Conference on Human Factors in Computing SystemsArticle No.: 654, Pages 1–13https://doi.org/10.1145/3411764.3445707Medical making intersects opposing value systems of a medical “do no harm” ethos and makers’ drive to innovate. Since March 2020, online maker communities have formed to design, manufacture, and distribute personal protective equipment (PPE) and other ...
- research-articleNovember 2020
The Paradox of Resource Provision in Entrepreneurial Teams: Between Self-Interest and the Collective Enterprise
Organization Science (INFORMS-ORGS), Volume 31, Issue 6Pages 1336–1358https://doi.org/10.1287/orsc.2019.1354Viewing entrepreneurship as a form of collective action, this paper investigates the tension between an entrepreneurial team’s reliance on collective efforts for achieving success and individual members’ tendencies to withhold their personal resources. We ...
- abstractApril 2020
Designing Technologies for Community Policing
- Min Zhang,
- Arosha K. Bandara,
- Blaine Price,
- Graham Pike,
- Zoe Walkington,
- Camilla Elphick,
- Lara Frumkin,
- Richard Philpot,
- Mark Levine,
- Avelie Stuart,
- Bashar Nuseibeh
CHI EA '20: Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing SystemsPages 1–9https://doi.org/10.1145/3334480.3383021Community policing faces a combination of new challenges and opportunities due to both citizens and police adopting new digital technologies. However, there is limited scholarly work providing evidence for how technologies assist citizens' interactions ...