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- research-articleDecember 2017
Threading is Sticky: How Threaded Conversations Promote Comment System User Retention
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 1, Issue CSCWArticle No.: 27, Pages 1–20https://doi.org/10.1145/3134662The Guardian ---the fifth most widely read online newspaper in the world as of 2014---changed conversations on its commenting platform by altering its design from non-threaded to single-level threaded in 2012. We studied this naturally occurring ...
- abstractMay 2011
Topicality, time, and sentiment in online news comments
CHI EA '11: CHI '11 Extended Abstracts on Human Factors in Computing SystemsPages 1405–1410https://doi.org/10.1145/1979742.1979782In this paper we examine the relationships between news comment topicality, temporality, sentiment, and quality in a dataset of 54,540 news comments. Initial observations indicate that comment sentiments, both positive and negative, can be useful ...
