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- research-articleApril 2024
Integrating Human Insights Into Text Analysis: Semi-Supervised Topic Modeling of Emerging Food-Technology Businesses’ Brand Communication on Social Media
Social Science Computer Review (SSCR), Volume 42, Issue 2Pages 416–437https://doi.org/10.1177/08944393231184532Textual social media data have become indispensable to researchers’ understanding of message strategies and other marketing practices. In a new departure for the field of brand communication, this study adopts and extends a semi-supervised machine-...
- research-articleNovember 2024
Accurate prediction of purchasing behaviour of cross border e-commerce consumers under social media marketing
International Journal of Web Based Communities (IJWBC), Volume 20, Issue 3-4Pages 340–354https://doi.org/10.1504/ijwbc.2024.142475Traditional cross-border e-commerce consumer purchase behaviour prediction methods have problems with low reliability and high prediction error rate. This article designs a research on accurate prediction of purchasing behaviour of cross border e-...
- research-articleJanuary 2023
User consumption behaviour prediction method in the context of social media marketing
International Journal of Networking and Virtual Organisations (IJNVO), Volume 29, Issue 3-4Pages 257–271https://doi.org/10.1504/ijnvo.2023.135949In order to improve the accuracy of user consumption behaviour prediction, mining accuracy of behaviour data, and reduce the long prediction time, this paper designs a user consumption behaviour prediction method in the context of social media marketing. ...
- research-articleJanuary 2023
Social media marketing: practices, opportunities and challenges for MSMEs
International Journal of Business Information Systems (IJBIS), Volume 44, Issue 2Pages 268–284https://doi.org/10.1504/ijbis.2023.134948As more and more consumers are using social media, businesses are relying upon social media to get in touch with new audience and reinforce their bonding with the existing customers. Social media platforms (SMPs) have emerged as one of the most ...
- research-articleJanuary 2023
Impact of social media marketing on consumer consciousness and purchase of durable products
International Journal of Business Information Systems (IJBIS), Volume 43, Issue 1Pages 38–52https://doi.org/10.1504/ijbis.2023.131087Social media marketing (SMM) has brought significant change in the marketing of the product and strengthens the marketing communication process. The present investigation is taken up to study the impact of SMM on consumer value consciousness (CVC) and ...
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- research-articleJune 2022
Social Media Marketing, Quality Signaling, and the Goldilocks Principle
Information Systems Research (INFORMS-ISR), Volume 33, Issue 2Pages 540–556https://doi.org/10.1287/isre.2021.1067Embraced by a rapidly increasing number of companies, social media marketing has become an integral part of companies' business strategies. However, not all the firms plan on a big spend on social media marketing. Our stylized model investigates the ...
Embraced by a rapidly increasing number of companies, social media marketing has become an integral part of companies’ business strategies. However, not all the firms plan on a big spend on social media marketing. Our stylized model investigates the ...
- research-articleJune 2022
- research-articleJanuary 2022
Suspicious tweet identification using machine learning approaches for improving social media marketing analysis
International Journal of Business Intelligence and Data Mining (IJBIDM), Volume 21, Issue 3Pages 290–299https://doi.org/10.1504/ijbidm.2022.125211Social media acts as one of the eminent platforms for communication. Twitter is one of the leading social media microblogging platforms, where users can post and interact. #Hashtags specify the tweeter trends on a certain topic. Currently, the hashtag ...
- research-articleOctober 2021
Style-Aware Image Recommendation for Social Media Marketing
MM '21: Proceedings of the 29th ACM International Conference on MultimediaPages 3106–3114https://doi.org/10.1145/3474085.3475453Social media have become a popular platform for brands to allocate marketing budget and build their relationship with customers. Posting images with a consistent concept on social media helps customers recognize, remember, and consider brands. This ...
- research-articleJanuary 2021
Typology of virtual brand communities’ members
Procedia Computer Science (PROCS), Volume 192, Issue CPages 2190–2198https://doi.org/10.1016/j.procs.2021.08.232AbstractThe aim of this paper is to identify types of members of virtual brand communities on the basis of chosen criteria, and to present the main characteristics of those types. The author applied method of virtual ethnography and observed users’ ...
- research-articleDecember 2020
An overview of systematic literature reviews in social media marketing
Journal of Information Science (JIPP), Volume 46, Issue 6Pages 725–738https://doi.org/10.1177/0165551519866544Systematic literature reviews (SLRs) adopt a specified and transparent approach in order to scope the literature in a field or sub-field. However, there has been little critical comment on their purpose and processes in practice. By undertaking an ...
- research-articleApril 2016
When do Recommender Systems Work the Best?: The Moderating Effects of Product Attributes and Consumer Reviews on Recommender Performance
WWW '16: Proceedings of the 25th International Conference on World Wide WebPages 85–97https://doi.org/10.1145/2872427.2882976We investigate the moderating effect of product attributes and consumer reviews on the efficacy of a collaborative filtering recommender system on an e-commerce site. We run a randomized field experiment on a top North American retailer's website with ...
- articleJanuary 2016
SMEs - social media marketing performance
International Journal of Web Engineering and Technology (IJWET), Volume 11, Issue 3Pages 215–232https://doi.org/10.1504/IJWET.2016.079037In today's hyper-connected globalised world, social media and online customer interactions are changing the way companies do business from the outside in. Our investigation concerns the monitoring of social media performance within SMEs and more ...
- articleSeptember 2015
IT-Enabled Broadcasting in Social Media: An Empirical Study of Artists' Activities and Music Sales
Information Systems Research (INFORMS-ISR), Volume 26, Issue 3Pages 513–531https://doi.org/10.1287/isre.2015.0582With the emergence of social media and Web 2.0, broadcasting in the online environment has evolved into a new form of marketing due to the much broader reach enabled by information technology. This paper quantifies the effect of artists' broadcasting ...
- research-articleJuly 2015
Current challenges in social media management
SMSociety '15: Proceedings of the 2015 International Conference on Social Media & SocietyArticle No.: 14, Pages 1–6https://doi.org/10.1145/2789187.2789191Social media management is an emerging field of academic research and organizational practice. It is concerned with the operational issues, managerial challenges, and comparative advantages that ensue from the adoption and use of social media platforms ...
- research-articleOctober 2014
The profitability of libraries using social media
TEEM '14: Proceedings of the Second International Conference on Technological Ecosystems for Enhancing MulticulturalityPages 561–566https://doi.org/10.1145/2669711.2669956This paper explores research carried out in order to demonstrate the profitability of libraries that make use of social media both to offer products and services to the users in line with their expectations and needs and to deliver significant ROI. A ...
- research-articleOctober 2013
Ads by whom? ads about what?: exploring user influence and contents in social advertising
COSN '13: Proceedings of the first ACM conference on Online social networksPages 155–164https://doi.org/10.1145/2512938.2512950Despite the growing interest in using online social networking services (OSNS) for advertising, little is understood about what contributes to the social advertising performance. In this research, we pose following questions: How many clicks do social ...
- ArticleJanuary 2013
A Diffusing Path Planning Mechanism for Marketing Information Propagation over Social Media
HICSS '13: Proceedings of the 2013 46th Hawaii International Conference on System SciencesPages 2863–2871https://doi.org/10.1109/HICSS.2013.35Social media are gaining importance as a component of marketing strategies. Many of them, such as social networking site, blogosphere, and micro-blogosphere, have been seeking business opportunities and establishing brand expression in recent years. ...
- ArticleOctober 2012
Empirical Study on Social Media Marketing Based on Sina Microblog
BCGIN '12: Proceedings of the 2012 Second International Conference on Business Computing and Global InformatizationPages 537–540https://doi.org/10.1109/BCGIN.2012.146Social media is a new media platform based on Web2.0, Sina Microblog is the most mature one among the domestic social media platforms. In order to find out the problems and difficulties when using microblog for marketing, 100 enterprises' official ...
- research-articleJune 2012
When daily deal services meet Twitter: understanding Twitter as a daily deal marketing platform
WebSci '12: Proceedings of the 4th Annual ACM Web Science ConferencePages 233–242https://doi.org/10.1145/2380718.2380748Twitter, a microblogging service which enables users to build social networks and share information, has been recognized as a potentially powerful marketing platform. Daily deal service is one of the many types of businesses that leverage Twitter for ...