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People have to remember an ever-expanding volume of information. Wearables that use information capture and retrieval for memory augmentation can help but can be disruptive and cumbersome in real-world tasks, such as in social settings. To address this, ...

Voice Agents (VAs) are touted as being able to help users in complex tasks such as cooking and interacting as a conversational partner to provide information and advice while the task is ongoing. Through conversation analysis of 7 cooking sessions with ...

Numerous digital reminder solutions have been created on smartphones, tablets, and smart home devices, to support people with dementia. Yet, these digital reminder systems often overlook the importance of non-digital memory aids, such as paper calendars,...

Evaluating large-scale customer-facing voice interfaces involves a variety of challenges, such as data privacy, fairness or unintended bias, and the cost of human labor. Comcast's Xfinity Voice Remote is one such voice interface aimed at users looking to ...

Conversational agents (CAs) provide opportunities for improving the interaction in evaluation surveys. To investigate if and how a user-centered conversational evaluation tool impacts users' response quality and their experience, we build EVA - a novel ...

Voice Assistants (VAs) are becoming a regular part of our daily life. They are embedded in our smartphones or smart home devices. Just as natural language processing has improved the conversation with VAs, ongoing work in speech emotion recognition ...

Gaze and speech are rich contextual sources of information that, when combined, can result in effective and rich multimodal interactions. This paper proposes a machine learning-based pipeline that leverages and combines users’ natural gaze activity, the ...

Voice-based Conversational Agents (CAs) are increasingly being used by children. Through a review of 38 research papers, this work maps trends, themes, and methods of empirical research on children and CAs in HCI research over the last decade. A ...

Conversational User Interfaces (CUIs), from online chatbots to smart speakers, are increasingly being used to support children and family activities. This virtual workshop seeks to bring together researchers from academia and practitioners from ...

New technology is moving towards intuitive and natural interaction techniques that are increasingly embedded in human space (e.g., home and office environment) and aims to support multiple users, yet their interfaces do not cover it to the full. Imagine ...

This paper proposes a method to shift an agent's personality during speech interaction to reduce users' negative impressions of speech recognition systems when speech recognition fails. Speech recognition failure makes users uncomfortable, and the ...

In this paper, I provide some thoughts on the moniker that adorns our conference and technology: CUI. The name has proven to be problematic, as evidenced through many provocation papers in prior CUI conferences. The name presents a mismatch or a ...

The Wizard of Oz method is an increasingly common practice in HCI and CSCW studies as part of iterative design processes for interactive systems. Instead of designing a fully-fledged system, the 'technical work' of key system components is completed by ...

Many computing tasks, such as comparison shopping, two-factor authentication, and checking movie reviews, require using multiple apps together. On large screens, "windows, icons, menus, pointer" (WIMP) graphical user interfaces (GUIs) support easy ...

Future homes and offices will feature increasingly dense ecosystems of IoT devices, such as smart lighting, speakers, and domestic appliances. Voice input is a natural candidate for interacting with out-of-reach and often small devices that lack full-...

This virtual workshop seeks to bring together the burgeoning communities centred on the design, development, application, and study of so-called Conversational User Interfaces (CUIs). CUIs are used in myriad contexts, from online support chatbots ...

Digital voice assistants (e.g., Alexa, and Siri) have increased users’ acceptance and expectations in getting immediate help from smart agents available in smartphones and IoT devices. However, such assistants are capable of performing simple tasks that ...

Voice-based assistants have become a popular tool for conducting web search, particularly for factoid question answering. However, for more complex web searches, their functionality remains limited, as does our understanding of the ways in which users ...

We present NottReal, an application designed for simulating Voice User Interfaces (VUIs) in Wizard of Oz studies. We briefly discuss the premise and advantages of the Wizard of Oz method before moving onto introducing the design of the application, ...